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ScottsMiracle-Gro Improves Distribution System in Sustainability and Customer Service

Supply Chain Network

By installing a warehouse in this region, the Company expects to improve its environmental footprint by reducing the number of miles traveled within its distribution network while also reducing costs and improving its customer service levels. Construction of the warehouse is scheduled to be completed in early 2012.

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Supply Chain Optimization for Consumer Packaged Goods Inventory

Logility

Between 2000 and 2009, the average profit for this industry grew by over 10% year on year, but over the next decade, annual profit growth fell to just 3.2%. Companies lacking the ability to track inventory and demand patterns effectively end up impacting customer service levels, and are likely to see their profits dwindle.

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S&OP in Consumer Goods: A Cumulative Research Study

Logility

Since 2009 we have worked with industry publication Consumer Goods Technology to check the pulse of sales and operations planning (S&OP) in the consumer goods industry. Two drivers for S&OP: Increasing complexity caused by new products and/or growth in new services.

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Executing Customer-Centric Supply Chain Strategies

Supply Chain Shaman

The Delta Medallion customer service agent told me that she had never seen anything quite like it. The Company was my client for many years at AMR Research, and when I look at Mark’s slides for the webinar, I see many of the elements that we heatedly debated in the period of 2009-2010. A tough time for all.

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Machine Learning in Supply Chain Planning

Logility

In reality, the supply chain planning mindshare spent on Machine Learning is miniscule compared to that spent on reducing costs, improving customer service, and driving new revenue. The current inventory-to-sales ratio in the United States sits at 1.41, higher than any time since 2009 (right after the 2008 downturn).

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Let the Qs Begin

Supply Chain Shaman

While the performance rankings were based on comparisons of inventory turns, operating margin and Return on Invested Capital (ROIC) for the periods of 2006-2013 and 2009-2013, the concept is that to be a supply chain leader you must outperform and drive improvement. We find that this is true of too few companies. Aligned Metrics.

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The Digital Supply Chain: Making The Leap With A Ball and Chain

Supply Chain Shaman

Used from the 17th century until the late mid-20th century, a ball and chain found in 2009 in the United Kingdom from the 17th century was an 18 pound ball six inches in diameter. The issue is that costs need to be continually balanced with customer service, and inventory programs against a business strategy.