How Important is Talent When Selecting a 3PL?

Last week, Transplace (a Talking Logistics sponsor) announced the appointment of Tracy Rosser as the company’s executive vice president of operations. According to the press release:

Rosser comes to Transplace after more than 22 years at Walmart, where he most recently served as senior vice president of transportation and supply chain. His responsibilities included all domestic and global transportation, strategy, procurement, Walmart’s private fleet and last mile and supply chain services.

When evaluating potential third-party logistics providers, how important is talent — the skills and experience of leadership and staff — in the selection process?

For related commentary, see results of Indago survey related to this question.

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