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FMCG Supply Chain Scorecard Performance Measurement: Del-Boy Style.

Enchange Supply Chain Consultancy

This is how the Trotters Independent Traders KPI Balanced Scorecard might look. They operate from an exclusive high-rise, corporate accommodation suite and while they are not yet super rich, “this time next year we’ll be millionaires“is their mantra. Should you also follow a Balanced Scorecard approach to business?

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10 Top Tips To Tip-Top Customer Service in FMCG, Drinks & Pharma

Enchange Supply Chain Consultancy

Whatever service related KPI you measure, the KPI is designed to asses how you are performing both internally and at a retailer or outlet level, against peers. Do FMCG, Drinks & Pharma Companies delude themselves on Customer Service? I think some may well be doing this and may or may not know it!

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FMCG Supply Chain Language - what do we really mean?

Enchange Supply Chain Consultancy

If you are being honest you have probably sat bored in an airport lounge waiting for your inevitably delayed flight and listened in on a nearby conversation. Go on, admit it! If the discussion topic on which you are eavesdropping is not one with which you are familiar it can be as if you are listening to a foreign language.

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Supply Chains: Do you use data or information?

Enchange Supply Chain Consultancy

Who coined that irritating term “Big Data”? How did we get there without normal sized data, slightly larger data, chubby data and bordering on big data? People working in or associated with extended Supply Chains may seem obsessed by data yet data itself actually tells you nothing, absolutely nothing.

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Top Ten COVID Intensive Care Recovery KPIs

Enchange Supply Chain Consultancy

On a daily basis the amount of care we give to the human body is remarkably little. When you are feeling in good shape, the best the body can hope for is a good wash, a brush of the teeth and a slap of moisturiser. Haircut, skin peel and manicure perhaps oh, and possibly a check that your weight has not dropped 10% overnight – you wish!

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Extended Supply Chain - What do all those initials really mean?

Enchange Supply Chain Consultancy

Is it just me or does FMCG life seems to be increasingly full of initials? New examples seem to pop up on a weekly basis with COVID-19 being top of mind currently. In line with many business functions Supply Chain and other functions use multiple initials and/or acronyms to describe the various tasks they manage on a daily basis.

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Top 10 Tips for FMCG Intensive Care Recovery KPIs

Enchange Supply Chain Consultancy

The Enchange Supply Chain House ; the one-stop shop for all of the elements you need to achieve supply chain excellence.