[Video] Scaling Technology To Enhance Customer Engagement

All of the words we used to talk about with regards to supply chain and logistics — agile, responsive, flexible — went from concepts to strategic imperatives last year due to the pandemic. This is true for all stakeholders in the industry, including logistics service providers, and it has sparked a renewed focus on digital transformation. How is technology helping logistics service providers respond to the changing needs of shippers and carriers? Which capabilities have become “must-have” today? And how do you measure success moving forward? Those are the key questions that Russ Felker, Chief Technology Officer at GlobalTranz, and Prasad Gollapalli, Founder and CEO of Trucker Tools, discuss in this Talking Logistics episode.

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