article thumbnail

The Year Ahead with Doug Waggoner

The Logistics of Logistics

From April 2004 to December 2005, Waggoner served as Chief Executive Officer of USF Bestway, and from January 2002 to April 2004 he served as Senior Vice President of Strategic Marketing for USF Corporation. is a leading Fortune 1000 provider of technology-enabled transportation and supply chain management services.

article thumbnail

Tackling Item Complexity

Supply Chain Shaman

Stuck, the company struggled with customer service levels and high inventory write-offs. I worked with the World Kitchen team in the period of 2002-2008. The process helped World Kitchen manage inventories through bankruptcy filing in 2002. the organizational dynamics were tough. The result? Product complexity.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Study Shows Two-Thirds of Companies Yet to Execute Digital Transformation in Supply Chain Planning

ToolsGroup

Evolving customer behaviors and expectations (41%), improving customer service levels/order fill rate (39%), and driving business performance (e.g. Founded in 2002, Spinnaker has offices in Boston, Columbus, Denver, Houston, Memphis, Pittsburgh, London, and Singapore. About Spinnaker.

article thumbnail

Logility Webcast: Roadmap to Overcoming Five Obstacles to Achieving Multi-Echelon Inventory Optimization Success

Logility

s ability to satisfy in a timely manner all Securities and Exchange Commission (SEC) required filings and the requirements of Section 404 of the Sarbanes-Oxley Act of 2002 and the rules and regulations adopted under that Section; as well as a number of other risk factors that could affect the Company’s future performance.

article thumbnail

Say Customer Service and Mean It

Supply Chain Shaman

Customer Service Failure. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. The local service company is available ten weeks from now, and I will pay the bill. Defining the Customer Experience Through Supply Chain Excellence.

article thumbnail

Logility Wins IDC’s SaaS CSAT Award for Supply Chain Management Customer Satisfaction

Logility

“Today’s supply chains are critical to a company’s success; its ability to profitably serve customers and meet the challenges of unexpected events such as the global pandemic that has shaken every business throughout the last year,” said Fred Isenberg, EVP Customer Success, Logility.

article thumbnail

What is New in MMOG/LE Version 6?

QAD

The MMOG/LE is a required document for automotive supply chain best practices approaching 57,000 site assessments globally (and growing) for Tier 1 and Tier 2 suppliers since its first publication in 2002. MMOG/LE is used by automotive customers to select and evaluate production and parts, service and warehousing processes.