Throwing Down the Gauntlet
Supply Chain Shaman
JUNE 14, 2014
Hau L Lee, Triple-A Supply Chains, Harvard Business Review, October 2004. I think about this discussion with Keith often as I work on the Supply Chain Index and edit the chapters of Metrics That Matter. It is one thing to write it, but it is a horse of another color to defend it. I believe that value is what you create.
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