Remove 2007 Remove Customer Service Remove Inventory Remove Procurement
article thumbnail

When It Comes to Planning, Please Vote with Ike!

Supply Chain Shaman

I work with a group that has a sub-team focused on cost, one on customer service, and one on inventory, but lack alignment on a standard definition of supply chain excellence. On average, industries carry 38 more days of inventory than in 2007. Days of Inventory Shifts. How Do We Change The Discussion?

article thumbnail

How We Stubbed Our Toe in The Evolution of S&OP

Supply Chain Shaman

Companies tightly coupling the budget to S&OP have significantly higher inventories and lower growth than their peer group. Deployment of deeper statistical engines for inventory management with a focus on safety stock will improve inventory levels. Industries carried on average 32 days more inventory in 2020 than in 2007.

S&OP 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

2020 Requires Big Wings and Feet

Supply Chain Shaman

The number one question that I am asked today by manufacturers across all industries is “How can I improve customer service?” Nine times out of ten improving customer service requires different management of the budget cycle and a rethinking of financial planning. Background. Time horizon. The takeaway? The reason why?

article thumbnail

Four Strategies To Deploy As Supply Chain Hits Main Street

Supply Chain Shaman

Be Careful on Customer Service Automation. Customer service automation is an ongoing opportunity. The customer experience is rough. I suggest that all supply chain leaders call their support lines and accept responsibility for customer service. Second Step: Understand the Role of Inventory.

article thumbnail

S&OP, a vision for the future. The expert interview series #7

Supply Chain Trend

Currently as the Director of Supply Chain for Newell Brands Applied Materials, he oversees the SIOP process, production planning, procurement, warehousing, and logistics for servicing big box retailers including Walmart, Lowe’s, and The Home Depot.

S&OP 60
article thumbnail

Top 10 Successful Entrepreneurs in India that are Changing the eCommerce

Vinculum

Founded: October 2007. Sachin Bansal and Binny Bansal started the business model from a garage and used to deliver books to their customers independently. You need not blame the situations or circumstances but focus on resolving the problem or issues to provide the best customer service. Startup: Flipkart.

India 52