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Don’t Perpetuate the Hoax of the Gartner Top 25

Supply Chain Shaman

Supply chain leaders manage a complex system of non-linear, but very inter-connected metrics. Leaders need to balance a portfolio of metrics. The foundation to drive meaningful improvement is reliability in driving results at the intersection of costs, inventory and customer service. Why Do I Think This? . It is a HOAX.

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Let the Qs Begin

Supply Chain Shaman

While the performance rankings were based on comparisons of inventory turns, operating margin and Return on Invested Capital (ROIC) for the periods of 2006-2013 and 2009-2013, the concept is that to be a supply chain leader you must outperform and drive improvement. Aligned Metrics. We find that this is true of too few companies.

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Executing Customer-Centric Supply Chain Strategies

Supply Chain Shaman

I want to understand why some companies outperform on the Supply Chain Metrics That Matter while others do not. The Delta Medallion customer service agent told me that she had never seen anything quite like it. However, they accepted the challenge and defined customer strategies for each supply chain type.

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Uh-Oh! Insights On How P&G Failed And What This Means For You

Supply Chain Shaman

At each company, there is a relationship between the metrics of growth, margin, inventory, customer service, and asset strategy. For the purpose of this article, I will use Return on Invested Capital (ROIC) as the proxy metric to discuss asset utilization.) Understanding this relationship requires modeling. (A

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The Digital Supply Chain: Making The Leap With A Ball and Chain

Supply Chain Shaman

Used from the 17th century until the late mid-20th century, a ball and chain found in 2009 in the United Kingdom from the 17th century was an 18 pound ball six inches in diameter. The issue is that costs need to be continually balanced with customer service, and inventory programs against a business strategy.

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Consumer Demand Helping Drive 3PL Industry Growth

Talking Logistics

Some systems can even help predict the future and alert shippers of potential disruptions – allowing them to proactively take steps to address those disruptions in order to maintain smooth operations and high levels of customer service. Combining Technology and Industry Expertise.

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L’Oreal: A Beautiful Supply Chain

Supply Chain Shaman

In the process of compiling the Supply Chains to Admire report for last year’s Supply Chain Insights Global Summit , the research team at Supply Chain Insights calculated the rate of supply chain improvement of companies by industry for the period of 2006-2013 and 2009-2013. We have customers. We studied this pre and post-recession.