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Addressing Labor Shortages in Warehouse and DC Operations

NC State SCRC

When Mr. Wilson, 59, was released in 2013 he sought out training at Goodwill, where he learned to drive a forklift. The American Trucking Association expect a shortage of roughly 70,000 truck drivers in 2019, which will increase to 175,000 by 2026. Those skills led him to a part-time job at a FedEx Corp.

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