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Omnichannel Operations Benefit from Cognitive Computing

Enterra Insights

The editorial staff at Supply Chain Digest (SCD) note, “The omnichannel world brings many opportunities — and challenges. Combine omnichannel commerce with the power of digitization, and a whole new world of insight into customer behavior can emerge.”[1] Downstream omnichannel challenges. ”[2]. ”[2].

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Addressing Omnichannel Fulfillment Challenges

Enterra Insights

Google the term “omnichannel” and you are likely to find as many articles about the challenges associated with omnichannel fulfillment as you are about the importance of omnichannel operations for the future of retail. Fulfillment is the back half of the omnichannel operations story. ”[4]. Challenge 3.

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Omnichannel Grocery: The Current Climate (Part 1)

C3 Solutions

When Amazon bought Whole Foods in June 2017, grocery retailers took notice, and the race to omnichannel grocery fulfillment was on. Grocery shopping is the new frontier in e-commerce.

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The Top 10 Supply Chain Blog Posts from 2017

GlobalTranz

We will feature over the next 4 business days each category's most viewed posts over the course of 2017. These will only contain posts written in 2017. There were approximately 220 blog posts in 2017, and over 360,000 page views on those posts alone. The Top 10 Supply Chain Blog Posts from 2017. Share This: Read More.

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Omnichannel is another Word for Complexity

Enterra Insights

Omnichannel retail operations are well on their way to becoming the norm. Michael Jones ( @mdjonesy ), a business consultant, explains, “Consumers don’t shop ‘omnichannel.’ ”[1] Successful companies make omnichannel operations seamless and easy for consumers; but, behind the scenes complexity rules.

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Omnichannel Operations and the Retail Apocalypse

Enterra Insights

”[1] A significant part of that redefinition involves omnichannel operations. Adam Robinson, a marketing strategist at Cerasis, bluntly states, “An omnichannel retail strategy is the new norm in today’s supply chains.”[2] 3] Omnichannel operations may be simple in concept but they are difficult to implement.

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Why Returning to Stores Is the Ultimate E-Commerce & Omnichannel Customer Experience Play

GlobalTranz

Following the 2017 holiday shopping season, retailers grew significantly, and today, e-commerce makes up 17 percent of all retail sales in the U.S. Expand Your Returns Management Strategy The need to create the best omnichannel customer experience is immense. Why Are E-Commerce Returns Higher Than Brick-and-Mortar Sales?