L’Oréal: A Case Study in Supply Chain Excellence
Supply Chain Shaman
OCTOBER 5, 2018
Note that the industry aggregate actually went backwards, as did operating margin and inventory for the period 2015-2017. This case study is the best example we have seen of a customer-centric supply chain. The company experienced a 34% growth in global e-commerce in 2017 and is expecting the trend to continue.
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