SYSPRO Smarter ERP

DECEMBER 28, 2021

2021 has been a year of transition. During the pandemic crisis, one area that has seen tremendous growth is digitization, meaning everything from online customer service to remote working to supply-chain reinvention to the use of artificial intelligence (AI) and machine learning to improve operations.

Manufacturing Procurement 105

Manufacturing Procurement Manufacturing Supply Chain Software Logistics Network Optimization Software 105

Freight Plus

JUNE 22, 2021

the only publication exclusively dedicated to covering the movement of product through the global cold food supply chain, has named FreightPlus to the 2021 Top Green Providers list. . . recognizes companies whose products, services or exemplary leadership is enhancing sustainability within the cold food and beverage industry.

Food 52

Food Logistics Network Optimization Software Logistics Sustainability 52

Logility

NOVEMBER 4, 2021

ATLANTA, GA (November 3, 2021) – American Software, Inc. financial markets close on Thursday, November 18, 2021. Second Quarter Fiscal Year 2022 Financial Results Webcast Date: Thursday November 18, 2021 5:00PM Eastern Time. Webcast Title: American Software, Inc. Logility, Inc. Demand Management, Inc.

Supply Chain Planning Software 130

Supply Chain Planning Software Supply Chain Design Software Optimization Software Demand Planning Software 130

ThroughPut

JUNE 23, 2021

23, 2021 /PRNewswire/ — ThroughPut Inc , the Industrial AI Supply Chain pioneer, today announced that it has been awarded the “ Top Green Provider of 2021” by Food Logistics Magazine, the only publication exclusively dedicated to covering the food and beverage supply chain. PALO ALTO, Calif., ThroughPut.ai

Food 59

Food Logistics Network Optimization Software Material Savings Waste Reduction 59

Logility

SEPTEMBER 3, 2021

ATLANTA, GA (September 3, 2021) – American Software, Inc. Date: Tuesday, September 14, 2021. delivers affordable, easy-to-use supply chain planning solutions designed to increase forecast accuracy, improve customer service and reduce inventory to maximize profits and lower costs. Time: 5:30 pm ET. Logility, Inc.

Supply Chain Planning Software 130

Supply Chain Planning Software Supply Chain Design Software Optimization Software Analytics Software 130

The Logistics of Logistics

APRIL 19, 2023

About Dusty Holcomb Dusty Holcomb joined “The Herd” at Red Stag Fulfillment in May 2021. Red Stag Fulfillment’s online portal provides clients with real-time visibility and reporting, and the company’s dedicated account managers and support teams deliver exceptional customer service.

Logistics Network Optimization Software 219

Logistics Network Optimization Software Third Party Logistics Tennessee Inventory Management Software 219

The Logistics of Logistics

JANUARY 6, 2023

Doug Waggoner has served as Chief Executive Officer of Echo Global Logistics since December 2006 and was a Board member from 2008-2021. Waggoner served as Chairman of the Board from 2015 until 2021. is a leading Fortune 1000 provider of technology-enabled transportation and supply chain management services. About Doug Waggoner.

Logistics Network Optimization Software 215

Logistics Network Optimization Software Supply Chain Network Software Supply Chain Software San Diego 215

Logility

NOVEMBER 18, 2021

ATLANTA (November 18, 2021) American Software, Inc. million for the quarter ended October 31, 2021, a 49% increase compared to $7.0 Cloud Services Annual Contract Value (ACV) increased approximately 44% to $42.5 million for the quarter ended October 31, 2021 compared to $29.6 million compared to $0.5 million or $0.10

Supply Chain Planning Software 130

Supply Chain Planning Software Supply Chain Design Software Demand Planning Software Analytics Software 130

The Logistics & Supply Chain Management Society

MARCH 16, 2021

Better demand sensing, shifts in customer behaviours, predictive/prescriptive case studies, shift in inventory stocking strategy and customer service. Supply chains need to factor in this new element in their cost structure and cost vs. customer service trade-offs. Manufacturing Planning.

Pharmaceutical 246

Pharmaceutical Supply Chain Planning Software Agile and Lean Supply Chain Supply Chain Software 246

Logility

AUGUST 25, 2021

Logility customers can now access warehouse and Accelerated Growth in Cloud Services Annual Contract Value and Subscription Revenue. ATLANTA (August 25, 2021) American Software, Inc. million for the quarter ended July 31, 2021, a 54% increase compared to $6.4 million for the quarter ended July 31, 2021 compared to $27.5

Supply Chain Planning Software 130

Supply Chain Planning Software Logistics Network Optimization Software Supply Chain Design Software Demand Planning Software 130

Enterra Insights

MARCH 28, 2022

.” Cognitive technologies, like the Enterra Shopper Marketing and Consumer Insights Intelligence System , can help brands and retailers better understand their customers’ needs so they can offer them products and services that match their preferences. ” Total Retail, 13 April 2021.

Procurement Analytics 246

Procurement Analytics Procurement Solutions Purchasing Skills Price Reduction 246

Supply Chain Shaman

SEPTEMBER 28, 2022

Results in the Automotive Industry for the period of 2012-2021. There was a strong negative correlation (at an 80% confidence level) when companies were not aligned between customer service and transportation. During the pandemic, transportation costs skyrocketed, creating increasing tension between customer service and price.

Manufacturing Procurement 195

Manufacturing Procurement Supply Chain Design Software Network Design Software Supply Chain Planning Software 195

Enterra Insights

JULY 8, 2021

.” As difficult as it can be to please everyone, business leaders know, if they want return business, providing customers with the best possible experience is essential. Before the age of ecommerce, great customer service generally involved face-to-face contact. Customer Experience and the Human Touch. ”[1].

Supply Chain Planning Software 130

Supply Chain Planning Software Modeling Software Supply Chain Software Procurement Solutions 130

Supply Chain Shaman

FEBRUARY 18, 2021

In most organizations, there is a dashboard of functional metrics that shows all of the functions operating in the “Green” or acceptable levels until it comes to customer service. Customer service is red. Demand Planning: Forecast Value Added (FVA) and shifts in baseline demand.

Supply Chain Planning Software 278

Supply Chain Planning Software Supply Chain Design Software Supply and Demand Procurement Analytics 278

ToolsGroup

JULY 27, 2021

A better approach is to assign a different service target to each individual SKU-L, achieving the desired global service level. The way to achieve that is by improving service while minimizing inventory to ensure desired customer service with optimally balanced inventory. “We 21 April 2021.

Agile and Lean Supply Chain 290

Agile and Lean Supply Chain Supply and Demand Supply Chain Planning Software Gartner 290

DynaSys

FEBRUARY 3, 2021

The overall objective of network design is to develop the most efficient network possible, meet your customers’ service requirements, and accomplish this at the lowest viable cost. Challenges will continue to pop up stemming from regional outbreaks, partners and customers having financial difficulties, and related issues.

Modeling 98

Modeling Supply Chain Planning Software Scenario Planning Supply Chain Planning 98

Enterra Insights

DECEMBER 26, 2022

Before the age of e-commerce, department stores dutifully opened a special post-Christmas customer service section dedicated to handling returned products. Those customer service windows still exist; however, many after-holiday returns are now made via e-commerce channels. of all merchandise purchased in the U.S.

Pricing Training 130

Pricing Training Purchasing Skills Purchasing Training Procurement Solutions 130

The Logistics & Supply Chain Management Society

DECEMBER 21, 2021

Held Last November 11, 2021. His experience covers the full Logistics spectrum, from raw material procurement to physical distribution and eventually Customer Service and care, with a strong grounding in Quality and Six Sigma. Wrapping Up the Samsung Webinar Presented by LogiSYM. Samsung – especially.

Logistics Network Optimization Software 246

Logistics Network Optimization Software Six Sigma Logistics Supply Chain Software 246

Enterra Insights

DECEMBER 2, 2021

.” As the business landscape becomes more complex, what people mean by “customer experience” has also become a bit fuzzy. In today’s world, the terms customer experience, customer service, and customer care are difficult to separate. Online Customer Experience. Footnotes. [1]

Supply Chain Design Software 147

Supply Chain Design Software Modeling Software S&OP Procurement Solutions 147

GlobalTranz

APRIL 6, 2021

If your company’s supply chain survived 2020 and the disruptions of early 2021, it’s safe to say it has passed the resiliency test. These solutions, including white-glove delivery networks, allowed shippers to bypass the large parcel networks for customized services and assured capacity. What do we mean by that?

Supply Chain Planning Software 189

Supply Chain Planning Software Supply Chain Software Supply Chain Planning Supply Chain 189

ToolsGroup

OCTOBER 12, 2021

The pandemic accelerated digitization plans across multiple industries according to the ToolsGroup/CSCMP 2021 Digital Transformation in Supply Chain Planning survey. Supply chain leaders are leaning on technologies to keep up with evolving customer behaviors– the top driver of supply chain digital transformation.

Supply Chain Planning Software 156

Supply Chain Planning Software Supply Chain Planning Supply and Demand Optimal Sourcing 156

Logistics Viewpoints

OCTOBER 2, 2023

In that study, FourKites 2021 revenues were estimated to be $65 million. Customers of these solutions also mention improved improved agility, improved transportation procurement , better warehouse and yard operations, better store operations for retailers, and other benefits as well.

Real-time Visibility 218

Real-time Visibility Supply Chain Visibility Inventory Reduction Agile and Lean Supply Chain 218

ToolsGroup

MARCH 19, 2021

BOSTON, March 19, 2021 – ToolsGroup, a global leader in supply chain planning software, has been named a leader in the Nucleus Research SCP Technology Value Matrix 2021. Access the Nucleus SCP Technology Value Matrix by Andrew MacMillen, March 2021. ToolsGroup and Service Optimizer 99+ are trademarks of ToolsGroup.

Supply Chain Planning Software 31

Supply Chain Planning Software Supply Chain Software ToolsGroup Optimization Software 31

ModusLink Corporation

MARCH 23, 2022

Chatbots are often implemented as a first point of contact/help before reaching customer service to better determine the customers’ needs and questions. However, many of today’s popular chatbot even provide other services that allow them to be more flexible (Neusser, 2021). 2021, 9 december). Neusser, S.

Supply Chain Software 78

Supply Chain Software S&OP Logistics Network Optimization Software Supply Chain Network Software 78

ToolsGroup

MAY 12, 2021

BOSTON, May 12, 2021 – A new study by ToolsGroup, a global leader in supply chain planning software , and the Council of Supply Chain Management Professionals ( CSCMP ) has found that only 3% of companies experienced no COVID-related business impact, and 42% of organizations say the pandemic has accelerated their digitization plans.

Supply Chain Planning Software 156

Supply Chain Planning Software Supply Chain Planning Supply Chain Software Scenario Planning 156

ModusLink Corporation

MARCH 16, 2022

According to Kaur (2021), E-business practices relate to businesses that include activities through the Internet. This change alone massively increases a business’ potential customer pool which in turn results in many traditional businesses incorporating this aspect of E-business. 2021, February 4). 2021, August 5).

Logistics Network Optimization Software 78

Logistics Network Optimization Software Supply Chain Planning Software Modeling Software Supply Chain Network Software 78

Enterra Insights

FEBRUARY 7, 2022

They report, “A recent analysis indicates that large CPG firms developing an intelligent supply chain could grow revenues by up to 3% through improved product availability and enhanced customer service. 4] Netscribes, “ How intelligent supply chains can help improve CPG resilience ,” MENAFN, 26 August 2021. [5]

Supply Chain Planning Software 130

Supply Chain Planning Software Supply Chain Software Analytics Software Inventory Management Software 130

Enterra Insights

OCTOBER 12, 2022

Customer service : “Real-time supply chain visibility can help organizations deliver and maintain exceptional levels of customer service. And it is all about customer experience, isn’t it?”. 3] David Blonski, “ The Biggest Opportunity for Supply Chain Visibility, Part 1 ,” Elementum Blog, 17 November 2021. [4]

Supply Chain Visibility 130

Supply Chain Visibility Supply Chain Planning Software Real-time Visibility Supply Chain Software 130

ivalua

JANUARY 31, 2022

in October 2021*, the highest in more than three decades, as measured by the Consumer Price Index (CPI). An Ardent 2021 survey of more than 350 CPOs and other business leaders found that there’s a strong push by procurement teams to adopt suites instead of a collection of standalone or one-off solutions.

Predictive Analytics Software 130

Predictive Analytics Software Optimal Sourcing Procurement Sourcing Strategies 130

Enterra Insights

MARCH 25, 2021

1] Coresight CEO and founder Deborah Weinswig ( @debweinswig ) told Thomas, “In 2021, the rollout of [Covid] vaccination programs should result in a partial recovery in store-based sales. As we enter 2021, technology innovation for retailers will continue to thrive.”[6] 22, Coresight said, retailers in the U.S.

Retail 130

Retail Procurement Solutions Supply Chain Planning Software Supply Chain Design Software 130

Enterra Insights

JANUARY 14, 2022

Demanding Great Customer Service. According to the CGT/RIS Executive Council, consumers are more likely to buy from enterprises that offer fast shipping and customer loyalty programs. There is also growing interest, however, in direct-to-consumer sales, customized products, and online “try out/try on” products. .”

Manufacturing Procurement 130

Manufacturing Procurement Supply Chain Planning Software Packaging Supply and Demand 130

NC State SCRC

DECEMBER 13, 2021

This was felt most drastically in the last few years, when such events as 9/11, the war in Iraq, the West Coast port workers’ strike, and increased regulatory and customs delays brought supply chain operations to a standstill.

Supply Chain Planning Software 52

Supply Chain Planning Software Journal Supply Chain Strategy Supply Chain Software 52

Supply Chain Shaman

JUNE 1, 2022

I work with a group that has a sub-team focused on cost, one on customer service, and one on inventory, but lack alignment on a standard definition of supply chain excellence. To understand this point, I contrast the results of the Gartner Top 25 Award Winners published in 2022 (last week) against their peer group from 2012 to 2021.

Supply Chain Planning Software 195

Supply Chain Planning Software Supply Chain Planning Optimal Sourcing Scenario Planning 195

ToolsGroup

OCTOBER 14, 2020

Inventory (and therefore customer service level attainment) has faced unprecedented stress this year. Planners are really helping determine whether their companies will thrive or fail, and setting the stage for 2021. What’s been a particular challenge for these organizations?

Supply Chain Planning Software 296

Supply Chain Planning Software Scenario Planning Supply Chain Planning Modeling 296

Enterra Insights

APRIL 28, 2021

The challenge will be to create an operating model for supply chains that combines the best of both worlds and also delivers supreme customer service.”[6] Footnotes [1] Bridget McCrea, “ Supply Chain Redesign: Expecting the unexpected ,” Supply Chain Management Review, 1 March 2021. [2] 6] Moss, op. 6] Moss, op.

Supply Chain Transformation 130

Supply Chain Transformation Agile and Lean Supply Chain Gartner Supply Chain Strategy 130

Enterra Insights

SEPTEMBER 28, 2021

The pandemic has increased the importance of customer service and customer experience. In a previous article, I wrote, “As we struggle to find a way out of the pandemic, companies can help by ensuring their customer experience efforts include the human touch.”[1] ” Footnotes. [1] ” Footnotes. [1]

Predictive Analytics Software 162

Predictive Analytics Software Analytics Software Modeling Software Supply Chain Software 162

Logistics Viewpoints

FEBRUARY 8, 2022

If 2020 and if 2021 proved anything, it’s that the omni-channel selling environment is here to stay. of all e-commerce sales in the US during 2021. But, as we know, supply chain conditions were far from perfect in 2020 and 2021. Another powerful omni-channel market force continues to be the “Amazon effect.”

Logistics Network Optimization Software 187

Logistics Network Optimization Software Optimal Sourcing Supply Chain Planning Software Modeling 187