article thumbnail

Influenza, Covid, and Omnichannel Operations

Enterra Insights

As a result, journalist Jaclyn Peiser ( @jackiepeiser ) reports, “Major retailers are leaning into ‘omnichannel’ shopping options to draw in customers.”[4] ” Omnichannel Challenges. Of course, BOPIS and curbside pickup are not the only omnichannel options available to retailers and consumers.

article thumbnail

The Future of Omnichannel Grocery

Enterra Insights

As consumers settle into more normalized routines, it’s fair to ask what the future of omnichannel grocery shopping looks like. ”[1] In this article, I want to focus on the e-commerce portion of omnichannel grocery sales and the numerous innovations taking place in that space. growth in 2020. The company pegs the U.S.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Consumers and Retailers Have Embraced Omnichannel Operations

Enterra Insights

.”[1] Most retailers seem to agree with that conclusion and, as a result, they have invested a lot of time and money into bolstering their omnichannel operations in order to serve consumers where and when they shop. The Omnichannel Consumer. The Omnichannel Retailer. ” That’s true across the retail sector.

article thumbnail

Omnichannel Operations and the Rise of the Hybrid Shopper

Enterra Insights

That shift, according to Ilias Simpson ( @IliasSimpson ), CEO at Radial, involved a “transformation of omnichannel buying behavior.”[1] ” Omnichannel operations and the hybrid shopper. … Developing an omnichannel strategy doesn’t mean attempting to mirror online and in-store. ” Footnotes. [1]

article thumbnail

Most Popular Logistics Stories from 2021

Logistics Viewpoints

So, I want to take this opportunity to reflect on the top 15 most popular logistics stories from 2021 and see what our readers found to be the most interesting. year-on-year in 2020 with a 39% increase in Q1 2021. 2021 Supply Chain Technology Trends to Watch ; Steve Banker, Chris Cunnane, and Clint Reiser. Data from the U.S.

article thumbnail

Trends 2021: Retail

Enterra Insights

Retail trends in 2021. Even more stress on omnichannel operations. Futurist Bernard Marr ( @BernardMarr ) predicts the line between offline and online retail will blur; or as he puts it, “Omnichannel — Offline is online, online is offline.”[2] The rise in e-commerce during the pandemic has been widely reported.

Trends 100
article thumbnail

How Holiday Shopping Changed in 2021

Enterra Insights

Before starting such planning, however, they would do well to reflect on how things changed during the 2021 holiday shopping season. 2021 Holiday Retail Trends. Justin Swanson ( @ejsnyt ) reports, “E-commerce sales (during the 2021 holiday shopping season) were up 11 percent. There was good news. Worker Shortages Grew.