ToolsGroup-IHL Group 2022 Retail Inventory Study Shows Diminishing Customer Loyalty Due to Out-of-Stock Concerns
ToolsGroup
SEPTEMBER 29, 2022
Improving inventory position can help retailers secure consumer loyalty and capture impulse spending. In July 2022, IHL and ToolsGroup surveyed U.S. The survey report: How Retailers Win Customer Loyalty in an Omnichannel World tracks the change in U.S. Retailers can counter a staggering $1.9
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