Duke Energy CEO Talks About Leadership
Supply Chain View from the Field
APRIL 9, 2015
Good noted that “When we think about leadership, we think about 3 things: customers, innovation, and the community.” ” Good noted that “the customer has to be at the center of anything we do.” ” Customer services involves two primary dimensions in the energy industry: Reliability and Price. Customers need reliability in the form of continued, 100% availability of power.