What Kind of Reset Does the Supply Chain Need? Part Two
Enterra Insights
JANUARY 11, 2024
Just prior to his passing, the late Harvard Business School professor Clayton Christensen and his colleagues published a book entitled Competing Against Luck: The Story of Innovation and Customer Choice , coauthored by Karen Dillon , Taddy Hall , and David S. In the book, they discuss the Theory of Jobs to Be Done.
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