ToolsGroup-IHL Group 2022 Retail Inventory Study Shows Diminishing Customer Loyalty Due to Out-of-Stock Concerns
ToolsGroup
SEPTEMBER 29, 2022
Improving inventory position can help retailers secure consumer loyalty and capture impulse spending. The survey report: How Retailers Win Customer Loyalty in an Omnichannel World tracks the change in U.S. Across other retail sectors, customers have increased their trust in inventory availability from 1-7%.
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