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Abercrombie & Fitch Co. and ToolsGroup Team Up for Planning Expertise Webinar

ToolsGroup

BOSTON – September 19, 2023 – ToolsGroup , a global leader in retail and supply chain planning and optimization software, and Abercrombie & Fitch Co. (A&F A&F Co.) , a leading omnichannel specialty retailer of apparel and accessories, are excited to announce an exclusive discussion highlighting A&F Co.’s

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ToolsGroup Launches Dynamic Fulfillment for Real-Time Order Fulfillment Optimization

ToolsGroup

BOSTON — July 13, 2023 — ToolsGroup , a global leader in retail and supply chain planning and optimization software, today announced the launch of Dynamic Fulfillment, a new addition to the JustEnough retail planning and execution suite.

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ToolsGroup-IHL Group 2022 Retail Inventory Study Shows Diminishing Customer Loyalty Due to Out-of-Stock Concerns

ToolsGroup

The survey report: How Retailers Win Customer Loyalty in an Omnichannel World tracks the change in U.S. As a result of ecommerce and omnichannel shopping, impulse buying has declined. Improving inventory position can help retailers secure consumer loyalty and capture impulse spending. In July 2022, IHL and ToolsGroup surveyed U.S.

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Trends 2023: Retail

Enterra Insights

Omnichannel Operations. The importance of omnichannel operations came home to roost during the pandemic. Retailers with experience in omnichannel operations generally fared better than those who scrambled to catch up. Journalist Audrey Kemp reports that changing consumer behavior has permanently affected omnichannel operations.

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Cognitive Technologies are Enhancing Customer Service

Enterra Insights

It was also the period during which omnichannel took off, becoming a dire necessity.”[1]. As Minkow notes, omnichannel operations are now table-stakes for most retailers. Brands were forced to put into action every omnichannel initiative they’d ever even thought about.” ”[1]. ”[2]. ” • Agent Assist.

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Kappahl Selects ToolsGroup to Support Its Thriving and Growing Fashion Brand

ToolsGroup

BOSTON – January 11, 2024 – ToolsGroup , a global leader in retail and supply chain planning and optimization software, is proud to announce it has been selected by Kappahl , a leading fashion chain in the Nordics, to drive better planning decisions, supporting and accelerating its business growth.

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Is the Retail Sector Poised for a Great Reset?

Enterra Insights

For this to happen, though, retailers need to adopt the right omnichannel customer experience strategies and invest in infrastructure that will enable them to future-proof the way they interact with their customers.”[2] ” What is clear is that retailers need to invest in omnichannel operations.

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