The Boston Globe: A Home Delivery and Outsourcing Failure
JANUARY 6, 2016
It’s a story that made the headlines in The Boston Globe this week, but about 10 percent of the newspaper’s subscribers weren’t able to read about it because, well, they were the victims of this story. As reported by the Globe: [Boston Globe CEO] Sheehan, in two interviews, acknowledged ACI warned of disruptions, but not of the level of vast failure Globe subscribers are experiencing. Stop me if you’ve heard this one before.