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Does Perfect Customer Service Make Sense?

Logistics Viewpoints

Ronan Stephens, the Senior Vice President of Supply Chain Management and External Manufacturing, explained how the company set out on a journey to improve customer service while also reducing costs. As passengers stopped flying, planes were grounded, and the belly capacity in the planes disappeared.

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Improving Customer Service through AI

ThroughPut

ThroughPut’s AI-powered Supply Chain software predicts Demand, reorients Production Capacity, reassigns Warehouse Space, and reorders materials optimally, so businesses minimize overpromising and under-delivering, and maximize for their desired outcomes. PR Contact ThroughPut Inc Tina Jacobs pr@throughput.ai

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Customer Service Aided by Cognitive Technologies

Enterra Insights

Peters ( @tom_peters ), an author and business management practice expert, has stated, “It never ceases to amaze me that companies spend millions to attract new customers (people they don’t know) and spend next to nothing to keep the ones they’ve got! ” Investing in customer service.

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Modeling brewing capacity to drive cost savings at HEINEKEN

AIMMS

Most people in my division work in capability development or centers of excellence designed to help operations centers improve their performance in logistics, customer service or production. Every country or operating company has its own supply chain team and is responsible for managing its own capacity, demand and supply.

Modeling 293
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How to Procure Full Truckloads in Tight Capacity

GlobalTranz

These rates will have natural implications for smaller shippers seeking to lower overall transportation and freight spend, and paired with a “blurred lines between peak shipping and shopping seasons,” shippers will experience increasing trouble when trying to procure full truckload capacity. Download eBook. Fortunately, a solution exists.

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Modeling brewing capacity to drive cost savings at HEINEKEN

AIMMS

Most people in my division work in capability development or centers of excellence designed to help operations centers improve their performance in logistics, customer service or production. Every country or operating company has its own supply chain team and is responsible for managing its own capacity, demand and supply.

Modeling 156
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Modeling brewing capacity to drive cost savings at HEINEKEN

AIMMS

Most people in my division work in capability development or centers of excellence designed to help operations centers improve their performance in logistics, customer service or production. Every country or operating company has its own supply chain team and is responsible for managing its own capacity, demand and supply.

Modeling 120