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What’s Holding Back Customer-Centric Air Cargo?

Freightos

What’s Holding Back Customer-Centric Air Cargo? . As the cream of air cargo’s innovators held turns on the floor, this question came up time and again. The industry’s mindset is holding customer-centric air cargo back. That was my big take from Elevate , presented by Air Cargo World earlier this month.

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5 Reasons Why Carriers Are Customer-Obsessed

Freightos

In their words: “freight made personal” waves proudly on Air France KLM Martinair Cargo ’s banner. “We We are going all the way to meet our customers’ demands …” from Maersk ’s homepage. Size is not the name of the game anymore, but customer orientation”, from Hapag-Lloyd CEO. Here’s what drove this change.

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Logistics Report: Forecasting More Shipping Delays; Cargo Swamps Airports; Alibaba’s Shifting Compet ition

Operations and Supply Chain Management

Forecasting Shipping Delays; Cargo Swamps Airports; Alibaba’s Challenge. Emirates Airlines’ cargo operations at Dubai International Airport in February. Dubai’s airport has seen a recent rush in cargo volume as freight forwarders switch from sea freight. Cargo Facts). ?. Trouble viewing this email? View in web browser ›.

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What’s the Difference Between a Freight Broker and Freight Agent?

Supply Chain Game Changer

The terms freight broker and freight agent are often confused in the cargo and shipping sector. For instance, when you become an independent freight agent , it means you’re responsible for facilitating the movement of goods and cargo in the most efficient way. And it’s easy to see why. License And Authority.

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Pandemic Lessons For Supply Chain Leaders

Supply Chain Shaman

More and more cargo shifted to ocean transport until the container imbalances resulted in issues with “rolling the freight” from ship to ship despite confirmed bookings. Customer service is red. Air expediting took on a new meaning in January, with air capacity down 18% and escalating prices.

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Top Five Transportation Trends

Logistics Viewpoints

Air cargo has rebounded with the capacity crunch. Air cargo is easier for predictive ETAs based on the network and speed of transportation when compared to ocean cargo. However, more and more companies are exploring the use of last mile drones, hoping to bring down the cost of deliveries while improving customer service.

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How Do You Secure Your High-Value Shipments?

Tive

Cargo loss can trigger a domino effect of costs — lost revenue, supply chain interruptions, insurance claims, replacement shipments, customer service costs, and more. A real-time visibility platform helps protect your precious cargo so you can deliver on-time and in-full every time. Here’s how: