What’s Holding Back Customer-Centric Air Cargo?
OCTOBER 18, 2017
What’s Holding Back Customer-Centric Air Cargo? . As the cream of air cargo’s innovators held turns on the floor, this question came up time and again. The industry’s mindset is holding customer-centric air cargo back. That was my big take from Elevate , presented by Air Cargo World earlier this month. Matt Castle, VP Global Forwarding Products and Services, C.H. And that thinking has been missing not only in air cargo but the whole of transport logistics.