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Customer Service: The Source of Supply Chain Innovation

The Logistics of Logistics

Customer Service: The Source of Supply Chain Innovation. In December’s issue of InBound, editor Keith Biondi cited customer service as the source for supply chain innovation. When you focus on your customer, you’re focusing on his/her success. What does your customer want?

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Innovation in Supply Chain Management: Driving Efficiency and Success

American Global Logistics

In today's rapidly evolving business landscape, innovation has become a key driver of competitive advantage. This article explores the importance of innovation in supply chain management and highlights key areas where innovation can revolutionize traditional practices. Recycling and reuse lend themselves to innovation.

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Reinventing Ecommerce Shipping with Itamar Zur

The Logistics of Logistics

After a failed delivery of a meal kit subscription led him down a customer service abyss, Zur realized that the experience he had anticipated for days fell apart in the last mile. Through an innovative end-to-end logistics infrastructure powered by the latest technology and designed for the needs of brands and consumers.

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Subscription First Fulfillment with Paul Jarrett

The Logistics of Logistics

Paul is Co-Founder & CEO of Bulu , a subscription-first, full-service 3PL based in Lincoln, Nebraska. About Paul Jarrett Paul Jarrett is a multifaceted individual who wears many hats including father, husband, CEO, entrepreneur, innovator, athlete, and speaker. 5000 list of fastest-growing companies in America.

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Seven Mistakes You Wish Your CFO Had Not Made You Make

Supply Chain Shaman

Source E2open Shipping Index). A Decline in Innovation. Ironically, technology innovation is the highest that I have ever seen. Still, organizations are less willing to test and try technology innovation due to the restrictions and guide rails placed on software procurement and deployment. His response?

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Seven Mistakes You Wish Your CFO Had Not Made You Make

Supply Chain Shaman

Source E2open Shipping Index). A Decline in Innovation. Ironically, technology innovation is the highest that I have ever seen. Still, organizations are less willing to test and try technology innovation due to the restrictions and guide rails placed on software procurement and deployment. His response?

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The Holy Grail of Modern S&OP: Multi-Horizon Integrated Business Planning 

Logility

And next to impossible is creating plans in a timely manner when monitoring unrelated KPIs across multiple disconnected sources of data. In most cases, this approach has become an agent of change that dramatically reduces costs and improves customer service. Supply chain organizations are no strangers to this frustration.

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