article thumbnail

Does Perfect Customer Service Make Sense?

Logistics Viewpoints

In supply chain management, it is widely accepted that holding enough finished goods inventory to fulfill every order is just too costly. The post Does Perfect Customer Service Make Sense? appeared first on Logistics Viewpoints. Ipsen, a global bio-pharmaceutical company , disproves that.

article thumbnail

Does Perfect Customer Service Make Sense?

Logistics Viewpoints

In supply chain management, it is widely accepted that holding enough finished goods inventory to fulfill every order is just too costly. The thinking goes that at some point, improving service levels means you are not adding inventory in a linear manner but rather exponentially. Ipsen also need to reduce their lead times.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Ecommerce Fulfillment Blind Spot with Kyle Bertin

The Logistics of Logistics

Since launching in 2022, the company has partnered with dozens of 3PLs, empowering them to process tens of millions worth of returned inventory for leading brands across the US and Canada. Improves return efficiency: Their technology helps businesses process returns faster and get more inventory back into stock.

article thumbnail

National Logistics Day 2023

Enterra Insights

The staff at the Transportation Intermediaries Association (TIA) note, however, that the logistics industry plays an “out-sized — and often underappreciated — role … within the greater transportation ecosystem.”[1] These advancements demonstrate how logistics connect the world — and always have.”[2]

article thumbnail

TMS+: Go Beyond Transport to Optimize Cost, Service, & Resiliency

Flawless execution relies on strategic planning; cost-effective operations require flexibility and agility to mode-shift and access a full cost-to-serve picture beyond transport; high customer service levels rely on being capable to promise factoring inventory levels and availability across all domains into transport planning and execution.

article thumbnail

Predictability in a Time of Uncertainty: Machine Learning in Logistics

Logistics Viewpoints

Large swings in supply and demand for different product categories and changes in distribution patterns left logistics managers grappling with the biggest challenge of their careers. Challenges that were made all the more difficult by one of the most basic yet complex questions in logistics, “How long will it take to get there?”

article thumbnail

Inventory Management in Service Logistics Industry

Talking Logistics

What is Inventory Management? For Manufacturing it’s about carrying zero or minimum inventory. For Logistics the focus is on high inventory turns. For Logistics the focus is on high inventory turns. Inventory Management: There’s No One-Size-Fits-All Approach. Is it about optimization?