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Customer Service: The Source of Supply Chain Innovation

The Logistics of Logistics

Customer Service: The Source of Supply Chain Innovation. In December’s issue of InBound, editor Keith Biondi cited customer service as the source for supply chain innovation. When you focus on your customer, you’re focusing on his/her success. And the logistics industry has countless IT solutions.

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AI in Logistics: A Sea of Potential Amidst Waves of Change

Freightos

” ( Source) Global freight, with its blend of structured processes, unpredictable variables and high frequency, is perhaps the most fertile playground for the AI revolution. So, where does AI stand among logistics professionals? Do logistics professionals see the same AI revolution that Gates does? This is difficult.

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National Logistics Day 2023

Enterra Insights

The staff at the Transportation Intermediaries Association (TIA) note, however, that the logistics industry plays an “out-sized — and often underappreciated — role … within the greater transportation ecosystem.”[1] These advancements demonstrate how logistics connect the world — and always have.”[2]

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Another Peloton Supply Chain and Customer Service Turnabout

Supply Chain Matters

Supply Chain Matters updates readers on yet another turnabout in supply chain and customer service direction for a once high flyer in premium interactive fitness equipment and services. based manufacturing strategy, with a decision to source manufacturing at a CMS provider located in Taiwan. over the coming months.

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The Life Science Supply Chain with John Marrow

The Logistics of Logistics

With more than 30 years of experience in the supply chain industry, John has lived and worked in eight different countries in a variety of different roles across quality, supply chain, customer service, sales and operations.

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Reinventing Ecommerce Shipping with Itamar Zur

The Logistics of Logistics

After a failed delivery of a meal kit subscription led him down a customer service abyss, Zur realized that the experience he had anticipated for days fell apart in the last mile. Through an innovative end-to-end logistics infrastructure powered by the latest technology and designed for the needs of brands and consumers.

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Subscription First Fulfillment with Paul Jarrett

The Logistics of Logistics

By reducing customer acquisition costs, lowering shipping fees, and increasing customer lifetime value, Bulu has created a proven model for brand growth. Bulu solves the challenges that arise at the intersection of the ecommerce order page and warehouse logistics, positioning itself as a subscription-first, full-service 3PL.