Supply Chain Shaman

DECEMBER 28, 2020

Let’s Be Customer Centric. The first story is about a large regional food manufacturer. The second story is about a regional beverage manufacturer. Help Me Improve Customer Service. This was the case for the client stories that I will share in this blog. I have changed the names to provide anonymity.

Supply Chain Planning Software 411

Supply Chain Planning Software Forecasting Forecasting Software Modeling 411

GlobalTranz

APRIL 25, 2016

3 Key Metrics for Measuring Supply Chain Performance Beyond Cost Reduction. 10 Soft Metric Considerations in Measuring Supply Chain Performance. Every company knows customer service is important, but it is seldom well-defined, and even more rarely measured in logistics operations. Read more. . Read More. . Read More. .

Procurement Analytics 120

Procurement Analytics Supply Chain Performance Metrics Supply Chain Software 120

GlobalTranz

JUNE 30, 2017

Manufacturers have always struggled to know their customers. Customers can place orders online, by phone, in person and in nearly any other means desirable. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service.

Manufacturing Procurement 205

Manufacturing Procurement Manufacturing Procurement Analytics Price Reduction 205

GlobalTranz

JULY 13, 2015

Throughout the supply chain, the use of metrics to track and understand processes provides an invaluable resource for ensuring increased production and customer satisfaction. What Distribution Center Metrics Need Tracking? However, the most important metrics can be categorized into the following eight areas.

Procurement Analytics 120

Procurement Analytics Metrics Distribution Inventory Reduction 120

Logility

JANUARY 26, 2017

The second part of Drucker’s quote, “if you can't measure it, you can't improve it,” really brings home the importance of having the right set of metrics. In the field of supply chain management, we have created an abundance of metrics and key performance indicators (KPIs). requires a different set of metrics.

Procurement Analytics 100

Procurement Analytics Metrics Supply Chain Planning Software Gartner 100

Unleashed

JANUARY 14, 2024

Manufacturing inventory management is crucial to the success and profitability of your manufacturing operations. This guide for manufacturers explains how it works and explores the most effective ways to manage inventory in manufacturing.

Inventory Management Software 52

Inventory Management Software Manufacturing Procurement Inventory Reduction Inventory Management 52

ShipBob

FEBRUARY 3, 2023

By monitoring particular metrics over time across your online sales, in-store sales, and operations, you’ll gain quantitative insights into your business performance. A retail KPI (or “Key Performance Indicator”) refers to a quantifiable metric used to measure how a retail business is performing. Why are retail metrics important?

Procurement Analytics 52

Procurement Analytics Metrics Retail Inventory Reduction 52

Supply Chain Game Changer

AUGUST 21, 2022

A global chemical manufacturer recently had to replace ships that transported bulk materials to ports. These materials were then transferred to barges and rail cars for delivery, and finally to terminals where they were packaged into shipping containers for final delivery by rail.

Inventory Reduction 104

Inventory Reduction Price Reduction Cost Reduction Strategies Material Savings 104

Unleashed

JANUARY 3, 2023

As a manufacturer, a lot of businesses and customers rely on you to get things done on time. So, let’s break down how to improve cash flow in a manufacturing business and look at the various cash flow challenges faced by manufacturers around the world. But first you have to get in the green.

Manufacturing Procurement 96

Manufacturing Procurement Material Savings Expense Reduction Inventory Reduction 96

OptiProERP

MARCH 15, 2022

Before getting into production scheduling and how it helps manufacturers, let’s have a quick look at the functions of the production department in a manufacturing organization. Components of Production Scheduling in Manufacturing. Planning creates an efficient process that meets the needs of customers and the organization.

Manufacturing Procurement 78

Manufacturing Procurement Optimal Sourcing Material Savings Resource Reduction 78

Supply Chain Shaman

OCTOBER 13, 2022

While shipping craziness is abating, the issues and implications of the Russian-Ukrainian war, energy shortages in China and Europe, food instability in Africa, and the global water crisis reverberate as disruption after disruption in the supply chain. These results herald upcoming issues for future manufacturing reporting earnings calls.

Supply Chain Planning Software 217

Supply Chain Planning Software Modeling Supply and Demand Supply Chain Software 217

SCMDOJO

MARCH 19, 2024

In essence, a structured supply chain department as described in the blog can help you deliver the right supply chain strategy and goals which helps cost reduction, improve customer service, on-time delivery, and better working capital. Analyze performance metrics and implement improvements to enhance efficiency.

Optimal Sourcing 74

Optimal Sourcing Supply Chain Planning Software Negotiating Skills Material Savings 74

Logility

AUGUST 25, 2020

Failed SCM implementation causes shipping errors. WMS failure causes Adidas to under ship by 20%. Every company today runs on data – the key to using your data is choosing the right metrics for visibility into your supply chain. Their supply chains must be flexible and responsive to customer and market needs. Bankruptcy.

Supply Chain Planning Software 173

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Software 173

Supply Chain Shaman

OCTOBER 8, 2019

The number one question that I am asked today by manufacturers across all industries is “How can I improve customer service?” Nine times out of ten improving customer service requires different management of the budget cycle and a rethinking of financial planning. Background. These are natural shock absorbers.

Supply Chain Design Software 183

Supply Chain Design Software Inventory Reduction Supply Chain Planning Software Forecasting 183

Logistics Viewpoints

JUNE 26, 2023

For Mars, digitalization has focused on improved customer service, cost reductions, and making their supply chain associates more productive. What a Supply Chain Digital Transformation Means Unsurprisingly, a company as large as Mars has a highly complex supply chain involving global sourcing, manufacturing, and distribution.

Supply Chain Planning Software 207

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Planning 207

OptiProERP

APRIL 17, 2022

The shop floor is the cornerstone of the manufacturing process. In this blog, you will learn how a Manufacturing Execution System (MES), also known as a Shop Floor Execution System (SFES), embedded in an ERP (Enterprise Resource Planning) system transformed an industrial machinery manufacturer’s shop floor to help grow their business.

Manufacturing Procurement 52

Manufacturing Procurement Material Savings Manufacturing Demand Planning Software 52

Supply Chain Shaman

JANUARY 31, 2022

Source E2open Shipping Index). As a result, focusing on cost and efficiency, and functional metrics throws the supply chain out of balance. Payable terms grew, and the focus on efficient procurement and functional metrics reduced the development of strong relationships across the value chain. Focus on Cost. His response?

Procurement Analytics 217

Procurement Analytics Manufacturing Procurement Supply Chain Planning Software Sourcing Strategies 217

SYSPRO Smarter ERP

JUNE 19, 2023

Many manufacturers have successfully implemented an ERP system to streamline their business processes and improve efficiency. It encompasses the end-to-end tracking of inventory items, including receipt, put-away, picking, packing, and shipping. What is a Warehouse Management System?

Inventory Reduction 98

Inventory Reduction Resource Reduction Cost Reduction Strategies Inventory Management Software 98

Supply Chain Shaman

FEBRUARY 7, 2022

Source E2open Shipping Index). As a result, focusing on cost and efficiency, and functional metrics throws the supply chain out of balance. Payable terms grew, and the focus on efficient procurement and functional metrics reduced the development of strong relationships across the value chain. Focus on Cost. His response?

Procurement Analytics 195

Procurement Analytics Manufacturing Procurement Sourcing Strategies Optimal Sourcing 195

Intelligent Audit

JANUARY 21, 2021

On-time shipping performance remains one of the most critical factors for shippers of choice. Keeping customer satisfaction high and remaining focused on crucial business smart goals becomes essential focus points for logistics managers. Not enough planning before, during, and after shipping.

Shipping 40

Shipping Logistics Network Optimization Software Expense Reduction Supply Chain Planning Software 40

Logistics Viewpoints

SEPTEMBER 4, 2023

Transportation procurement needs to support both customer service and a company’s internal supply chain goals. Simmons Foods Simmons Foods is a farm to fork poultry manufacturer. Depending on the product, their customers are consumer goods companies, retailers, food service distributors and restaurant chains.

Procurement Solutions 203

Procurement Solutions Procurement Analytics Manufacturing Procurement Optimal Sourcing 203

Logistics Viewpoints

FEBRUARY 21, 2022

There is no point in reducing the amount of inventory carried if it results in poor customer service and lost sales. SCP solutions set target service levels , for example 99% for the most important customers and 95% for the rest, and achieves those service level targets at the lowest cost. No plan is.

Supply Chain Planning Software 257

Supply Chain Planning Software Supply Chain Planning Scenario Planning Modeling 257

Supply Chain Game Changer

OCTOBER 4, 2022

Having project management offices (PMOs) has now become industry standard as they assure high-quality production runs by adopting precise regulations and procedures, as well as monitoring the whole manufacturing process. Distribution Network And Manufacturing Performance Metrics.

Manufacturing Procurement 81

Manufacturing Procurement Supply Chain Planning Software Supply Chain Design Software Sourcing Strategies 81

SYSPRO Smarter ERP

NOVEMBER 2, 2023

Manufacturers who want to implement QM, or improve it, need to be aware of what steps they need to take so that QM efforts are successful. Appropriate metrics: what metrics will be used to demonstrate how the QM project is achieving its goals? Metrics There are several well-established metrics that the QM team can use.

Quality 106

Quality Manufacturing Metrics Analytics Software 106

Supply Chain Game Changer

NOVEMBER 3, 2022

This modern approach allows manufacturers and suppliers to share real-time data about product availability, production, and sales. This information can help companies manage inventory levels and improve customer service and engagement. Real-time information sharing is a critical element of supply chain management.

Supply Chain Planning Software 115

Supply Chain Planning Software Supply Chain Software Negotiate Pricing Negotiating Skills 115

GlobalTranz

DECEMBER 29, 2014

We’ve already listed the top 10 manufacturing blog posts and the top 10 supply chain blog posts last week. If the product is defective, the customer would return the product. Instead of becoming overwhelmed with data, managers should identify and focus on the most useful warehouse metrics to gather, report, and apply.

Logistics Network Optimization Software 243

Logistics Network Optimization Software Reverse Logistics Manufacturing Procurement Logistics 243

Demand Solutions

DECEMBER 30, 2014

When measuring order fill rates, many manufacturer and distributors often fudge the numbers to make them look better than they really are. Let’s say a customer ordered ten line items for ten different widgets each. And let’s say that we have seven line items in stock and can ship them complete. I say we all need to dig deeper.

Forecasting 190

Forecasting Supply Chain Planning Supply and Demand Scenario Planning 190

ThroughPut

APRIL 10, 2020

Logistics Management Software is one that helps drive the logistics function of an organization by managing the actual flow of materials, goods, and services from the point of origin to the point of consumption. This includes the final customers or groups of businesses. Logistics has, however, come a long way.

Logistics Network Optimization Software 52

Logistics Network Optimization Software Manufacturing Procurement Supply Chain Planning Software Handbook 52

ThroughPut

APRIL 10, 2020

Logistics Management Software is one that helps drive the logistics function of an organization by managing the actual flow of materials, goods, and services from the point of origin to the point of consumption. This includes the final customers or groups of businesses. Logistics has, however, come a long way.

Logistics Network Optimization Software 52

Logistics Network Optimization Software Manufacturing Procurement Supply Chain Planning Software Handbook 52

ThroughPut

APRIL 10, 2020

Logistics Management Software is one that helps drive the logistics function of an organization by managing the actual flow of materials, goods, and services from the point of origin to the point of consumption. This includes the final customers or groups of businesses. Logistics has, however, come a long way.

Logistics Network Optimization Software 52

Logistics Network Optimization Software Manufacturing Procurement Supply Chain Planning Software Handbook 52

Supply Chain Shaman

OCTOBER 2, 2020

However, when I ask him to define the customer in a B2B context where corporations deal with multiple roles and personas, he struggles. The organization is not clear on accepting special requests and expedited shipping policies, often resulting in a lower margin. Customer Service Failure. The response is a long sigh.

Customer Service 285

Customer Service Supply Chain Design Software Supply Chain Planning Software Supply Chain Design 285

Unleashed

AUGUST 16, 2023

A backorder is a customer order that could not be fulfilled immediately but will be shipped out once the ordered items become available. Putting an item on backorder reserves future stock for a specific customer. Mismanagement can result in over-promising and under-delivering, increasing customer dissatisfaction.

Procurement Solutions 52

Procurement Solutions Sourcing Strategies Manufacturing Procurement Inventory Reduction 52

Logistics Viewpoints

JULY 22, 2021

As shown in the map, the company has 4 distribution centers wherein each location is shipping to several places across the US (for the sake of simplicity we are not showing the manufacturing and sourcing locations here). CSCO and CPO, both can benefit from a closer collaboration. S&OP can serve as a vehicle towards that.

S&OP 244

S&OP Supply and Demand Optimal Sourcing Supply Chain Design Software 244

Supply Chain Shaman

AUGUST 7, 2019

In my work with manufacturing companies recently, I am thinking a lot about the need for diagnostic testing. When a company contacts me to help them with their supply chain, the pain is usually a gap in customer service. Analyze Past Results in Customer Service. Time For A Supply Chain Check-Up?

Supply Chain Design Software 250

Supply Chain Design Software Supply Chain Planning Software Supply Chain Software Supply Chain Design 250

SCMDOJO

DECEMBER 14, 2023

Studies say that 25% of customers won’t buy something unless it can be shipped in two days or less. In supply chain management, total lead time is a crucial metric encompassing the period from customer order to delivery, be it in B2B or B2C scenarios. Time is really important in business.

Inventory Reduction 75

Inventory Reduction Vendor Strategies Waste Reduction Cost Reduction Strategies 75

SCMDOJO

AUGUST 4, 2023

By having a leaner inventory, you can better forecast demand and ensure that you have enough stock to meet customer needs without overstocking. This reduces the chances of lost sales and the associated costs of rush orders or expedited shipping. Your customer satisfaction plays a crucial role in your business, especially SMEs.

Inventory Reduction 90

Inventory Reduction Material Savings Cost Reduction Strategies Waste Reduction 90

Locus

NOVEMBER 28, 2023

Returns, in the context of logistics, is the process of moving goods from their final destination back to the manufacturer or point of origin for multiple reasons. Efficiently managing returns, also known as reverse logistics, is imperative for maintaining customer relations, sustainable practices, and overall economic viability.

Cost Reduction Strategies 52

Cost Reduction Strategies Inventory Reduction Price Mitigation Strategies Reverse Logistics 52