Supply Chain Shaman

DECEMBER 28, 2020

In short, his vision of an end-to-end supply chain was transactional: better processing of order-to-cash and procure-to-pay. Help Me Improve Customer Service. Use data and new metrics systems to free the organization from the ball and chain of corporate politics. I rolled up my sleeves to understand the issue.

Supply Chain Planning Software 411

Supply Chain Planning Software Forecasting Forecasting Software Modeling 411

ShipBob

FEBRUARY 3, 2023

By monitoring particular metrics over time across your online sales, in-store sales, and operations, you’ll gain quantitative insights into your business performance. A retail KPI (or “Key Performance Indicator”) refers to a quantifiable metric used to measure how a retail business is performing. Why are retail metrics important?

Procurement Analytics 52

Procurement Analytics Metrics Retail Inventory Reduction 52

Supply Chain Shaman

OCTOBER 13, 2022

The larger the organization, the more tension with conflicting functional metrics making decisions more difficult. The gap between logistics and procurement; and logistics and customer service increases process latency. Functional metrics need to be abandoned to focus on balanced scorecard outputs.

Supply Chain Planning Software 217

Supply Chain Planning Software Modeling Supply and Demand Supply Chain Software 217

Supply Chain Shaman

JANUARY 31, 2022

The Chief Financial Officer gained more presence with procurement and IT reporting to finance. As a result, focusing on cost and efficiency, and functional metrics throws the supply chain out of balance. He asked me to help him understand why his customer service and shipment reliability were poor. Focus on Cost.

Procurement Analytics 217

Procurement Analytics Manufacturing Procurement Supply Chain Planning Software Sourcing Strategies 217

Supply Chain Shaman

FEBRUARY 7, 2022

The Chief Financial Officer gained more presence with procurement and IT reporting to finance. As a result, focusing on cost and efficiency, and functional metrics throws the supply chain out of balance. He asked me to help him understand why his customer service and shipment reliability were poor. Focus on Cost.

Procurement Analytics 195

Procurement Analytics Manufacturing Procurement Sourcing Strategies Optimal Sourcing 195

Silvon Software

JUNE 1, 2023

Ideally, your S&OP KPIs should consist of a mix of strategic, tactical, and operational metrics. At times, finding the right metrics can feel incredibly challenging, and there might be a tendency to measure things for the sake of measurement. The KPIs here highlight procurement, production, logistics, and customer fulfillment.

S&OP 93

S&OP Supply and Demand Optimal Sourcing Supply Chain Planning Software 93

Supply Chain Shaman

JANUARY 8, 2014

. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” Interview for Metrics That Matter. ” Supply Chain Leader.

Procurement Analytics 258

Procurement Analytics Manufacturing Procurement Metrics Procurement Solutions 258

Silvon Software

SEPTEMBER 26, 2023

Fortunately, modern analytic tools like Silvon’s Stratum solution offer pre-defined metrics and data visualization capabilities to simplify the process of creating and sharing KPI dashboards and reports to management and departmental teams throughout the business.

Procurement Analytics 94

Procurement Analytics Optimal Sourcing Manufacturing Procurement Inventory Reduction 94

GlobalTranz

OCTOBER 16, 2015

, at Cerasis, we know a thing or two about the nuances of LTL procurement. We've schedule pick ups with the vendors of our shipper customers. LTL procurement is something we do very well. So we thought we would impart upon all the shippers out there some tips on how to reduce overall costs for effective LTL Procurement.

Negotiating Skills 120

Negotiating Skills Price Reduction Cost Reduction Strategies Optimal Sourcing 120

Logility

AUGUST 25, 2020

Every company today runs on data – the key to using your data is choosing the right metrics for visibility into your supply chain. While Key Performance Indicators (KPIs) may be reviewed quarterly or monthly, the speed with which supply chain operations occur makes a daily view of more tactical and operational metrics a growing necessity.

Supply Chain Planning Software 173

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Software 173

Supply Chain Shaman

FEBRUARY 1, 2024

Optimization engines to improve functional metric performance resulted in an exploding number of planners. Use this data as an input to safety stock calculations, procurement decisions, and production planning. Current approaches result in black hole automation and bullwhip amplification.

Supply Chain Planning Software 317

Supply Chain Planning Software Optimal Sourcing Manufacturing Procurement Waste Reduction 317

Taulia

JULY 21, 2022

The supply chain activities involved in the procurement process , from sourcing the right suppliers to taking delivery of materials and products, are vital to the overall health of any business. Customer service. Metric: The number of orders containing defective products divided by the total number of orders placed.

Negotiate Pricing 75

Negotiate Pricing Supplier Management Optimal Sourcing Procurement Analytics 75

Elementum

FEBRUARY 7, 2024

Natural Language Processing (NLP): Facilitating Human-like Interactions NLP allows for natural interaction between humans and machines, making it invaluable in customer service and data processing. Performance Metrics When looking at performance metrics , they must reflect efficiency gains and throughput increases.

Sourcing Strategies 78

Sourcing Strategies Supply Chain Software Optimal Sourcing Resource Reduction 78

Supply Chain Shaman

SEPTEMBER 3, 2018

We consistently see that companies focused on functional excellence–a focus within a functional silo like manufacturing, transportation or distribution– or singular metrics– like inventory or costs– underperform against their peer groups. Reward teams for cross-functional metrics. Customer-Centric Supply Chain.

Supply Chain Planning Software 304

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Software 304

Supply Chain Game Changer

NOVEMBER 3, 2022

This information can help companies manage inventory levels and improve customer service and engagement. Procurement Management. Procurement is one of the most important parts of supply chain management because it determines which suppliers you work with and how much they charge for their products or services.

Supply Chain Planning Software 115

Supply Chain Planning Software Supply Chain Software Negotiate Pricing Negotiating Skills 115

Supply Chain Movement

DECEMBER 14, 2015

“We are evolving towards a more customer centric supply chain”. Pierre Mille, VP Group Planning & Customer Service Excellence, Carlsberg Group. For Pierre Mille, VP Group Planning & Customer Service Excellence, this was an opportunity to unleash its untapped value. By helen Armstrong.

Supply Chain Planning Software 60

Supply Chain Planning Software Groups Customer Service Supply Chain Planning 60

Logistics Viewpoints

JULY 22, 2021

Ensuring Sourcing and Supply Chain are tightly integrated ensures avoidance of any surprises that adversely affect customer service and fill rates, by being proactive about launching sourcing events.Beyond addressing these sourcing needs, Procurement needs to have a seat at the table.

S&OP 244

S&OP Supply and Demand Optimal Sourcing Supply Chain Design Software 244

Supply Chain Shaman

FEBRUARY 14, 2022

Organizations can align to drive value despite the allegiance to functional metrics. As long as companies are motivated by functional metrics, inventory management will be an enigma. When companies reward OEE in manufacturing and POV in procurement, companies will systemically make the wrong stuff. Mistake #5. Measurement.

S&OP 195

S&OP Supply and Demand Procurement Analytics Manufacturing Procurement 195

SCMDOJO

JUNE 6, 2023

Many professionals rely on MS Excel as the go-to software for supply chain and procurement tasks but creating detailed dashboards can be time-consuming and exhausting. Efficiently managing inventory is crucial for maintaining optimal cash flow and meeting customer service expectations.

Supply Chain Planning Software 94

Supply Chain Planning Software Supply Chain Software Optimization Software Material Savings 94

Supply Chain Shaman

OCTOBER 8, 2019

The number one question that I am asked today by manufacturers across all industries is “How can I improve customer service?” Nine times out of ten improving customer service requires different management of the budget cycle and a rethinking of financial planning. Background. The River of Demand. #3 The reason why?

Supply Chain Design Software 183

Supply Chain Design Software Inventory Reduction Supply Chain Planning Software Forecasting 183

Supply Chain Shaman

MARCH 18, 2018

Snow fell last night as I worked on my last Supply Chain Metrics That Matter report. The concept of the Effective Frontier is that best in class companies align functional metrics to balance growth, cost, inventory and Return on Invested Capital (ROIC) performance while balancing customer service metrics.

Optimal Sourcing 168

Optimal Sourcing Supply Chain Planning Software Supply Chain Optimization Supply Chain Design Software 168

Silvon Software

APRIL 18, 2023

While clearly important in today’s constantly changing business environment, so many companies continue to struggle with how to measure and improve their performance – grappling with questions like: Which metrics really matter? Each requires its own portfolio of metrics. Even where the same metrics are used, there are differences.

Inventory Reduction 63

Inventory Reduction Sourcing Strategies Resource Reduction Material Savings 63

CormSquare

JANUARY 10, 2017

staffing, financing, inventory management, customer service, marketing etc. Subsequently, procurement tends to be an afterthought, when it should be approached strategically! Small businesses spend between 40% – 65% of sales revenue on procurement of inputs. Improved Internal Procurement Processes.

Resource Reduction 50

Resource Reduction Cost Reduction Strategies Price Reduction Inventory Reduction 50

ToolsGroup

SEPTEMBER 25, 2019

Evolving customer behaviors and expectations (41%), improving customer service levels/order fill rate (39%), and driving business performance (e.g. Drivers of supply chain planning digitization vary significantly by company, with 42% identifying increased operational efficiencies (e.g.

Supply Chain Planning Software 136

Supply Chain Planning Software Supply Chain Planning Optimal Sourcing Supply Chain Software 136

Supply Chain Shaman

OCTOBER 1, 2013

Sonoco Products, on the other hand, had a clear objective to maximize asset utilization while improving customer service for strategic customers. OI has been more focused on transactional efficiency, procurement and IT standardization. It cannot be about singular metrics. Owens Illinois (OI), a $6.3

Illinois 251

Illinois Waste Reduction Supply Chain Planning Software S&OP 251

QAD

MARCH 9, 2023

That means looking at the right metrics. Build an end-to-end supply chain model inclusive of procurement, production, distribution, and sales activities to pinpoint exactly where cost increases are coming from. Be influenced by metrics that transcend operations, profitability, and risk.

Agile and Lean Supply Chain 95

Agile and Lean Supply Chain Supply Chain Planning Software Scenario Planning Modeling 95

Supply Chain Shaman

SEPTEMBER 17, 2014

There are three reasons why: Vertical excellence—having the best manufacturing, procurement or transportation function—has not worked. Aligned Metrics. An investment in SAP ERP improves transactional effectiveness in order-to-cash and procure-t0-pay. Can you help us with what you see in the data?” ” Yes, I said.

Optimal Sourcing 298

Optimal Sourcing Supply Chain Design Software Supply Chain Planning Software Manufacturing Procurement 298

Supply Chain Shaman

MAY 14, 2013

This week, at Supply Chain Insights LLC, we published our 11th report in the series titled Supply Chain Metrics That Matter. When companies look at singular metrics (labor costs or inventory), they have moved backwards. Aligning metrics matters. Functional metrics in isolation degrade value.

Supply Chain Design Software 254

Supply Chain Design Software Supply Chain Planning Software Optimal Sourcing Supply Chain Design 254

QAD

MAY 31, 2023

Typically individual group performance metrics of the different parts of the organization conflict with those of the other teams. Enhanced Supplier Collaboration The S&OP processes can help with procurement and working with suppliers to ensure that materials arrive when they need to be used in production. This is a problem.

Supply Chain Planning 52

Supply Chain Planning Scenario Planning S&OP Agile and Lean Supply Chain 52

GlobalTranz

FEBRUARY 6, 2017

Meanwhile, Lowe’s has created the LoweBot , which boosts customer service, explains Dan Gilmore of Supply Chain Digest. More companies are turning to robotics to find new ways to bridge the divide between a dwindling number of customer service representatives, including store associates, and maintaining around-the-clock operations.

Supply Chain Planning Software 120

Supply Chain Planning Software Procurement Analytics Manufacturing Procurement Trends 120

SCMDOJO

DECEMBER 14, 2023

In supply chain management, total lead time is a crucial metric encompassing the period from customer order to delivery, be it in B2B or B2C scenarios. Procurement Lead Time: Efficient procurement lead time ensures timely access to raw materials, a fundamental step toward efficient production.

Inventory Reduction 80

Inventory Reduction Vendor Strategies Waste Reduction Cost Reduction Strategies 80

QAD

FEBRUARY 7, 2023

This requires establishing KPIs and specific metrics of success to assess performance against. Outsourcing: When you trust a supplier, you can transfer to them time-consuming activities like managing inventory levels or certain aspects of customer service.

Price Reduction 98

Price Reduction Material Savings Vendor Strategies Inventory Reduction 98

Supply Chain Shaman

MAY 7, 2015

The company that plays to win does not strive to have the best manufacturing costs, or the best procurement practices; instead, the team focuses on winning together cross-functionally on a commonly held portfolio of metrics. These leaders orchestrate the trade-offs between functions with a focus on shared metrics.

Sourcing Strategies 150

Sourcing Strategies Optimal Sourcing Resource Reduction Cost Reduction Strategies 150

Supply Chain Game Changer

OCTOBER 4, 2022

A project manager must bridge interaction between all parties, such as designers and engineers, customers, production staff, mold builders, research experts, and manufacturing engineers. Customer service is a critical resource for receiving not only factual information but also scheduling and product availability.

Manufacturing Procurement 81

Manufacturing Procurement Supply Chain Planning Software Supply Chain Design Software Sourcing Strategies 81

Supply Chain Shaman

JUNE 6, 2013

Closing the gaps happens when there are aligned metrics, clarity of vision and aligned planning processes. They also are clear that the supply chain is defined outside-in based on the channel requirements and the underlying rhythms and cycles of fulfillment, manufacturing and procurement. Metrics Alignment. They lack cohesion.

Supply Chain Planning Software 277

Supply Chain Planning Software Supply Chain Planning Optimal Sourcing Scenario Planning 277

Supply Chain Shaman

NOVEMBER 9, 2014

I also believed that this company would have the best inventory and customer service. In contrast, we find in our research that companies with procurement and manufacturing reporting to the supply chain organization have stronger, and more reliable results on inventory, operating margin and Return on Invested Capital (ROIC).

Manufacturing Procurement 284

Manufacturing Procurement Optimal Sourcing Benchmarking Supply Chain Design Software 284

GlobalTranz

OCTOBER 21, 2015

Editor's Note: As of late you may have noticed we have written a lot about procurement and the future of procurement. A large part of procurement is finalizing the contract and then the follow through of the determined deliverables in that agreement. All KPIS have metrics to measure.

KPI 120

KPI Negotiating Skills 3PL Optimal Sourcing 120