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Reinventing Ecommerce Shipping with Itamar Zur

The Logistics of Logistics

Itamar Zur and Joe Lynch discuss reinventing ecommerce shipping. Ita is the Co-founder and CEO of Veho , a company dedicated to driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. They boast a 99% on-time delivery rate and a 4.9/5

Shipping 217
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Does Perfect Customer Service Make Sense?

Logistics Viewpoints

Ronan Stephens, the Senior Vice President of Supply Chain Management and External Manufacturing, explained how the company set out on a journey to improve customer service while also reducing costs. Further, border disruptions occurred making shipping into a nation with high infection rates much more difficult.

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The Self-Service Customer: Revolutionizing Customer Service

4WL Consulting

” If you want to stay competitive and cut back on customer service problems, here’s how to develop the level of transparency customers are looking for: Step 1: Pick Your Logistics Partners Carefully. So, ask yourself this: what is your current shipping story saying about your business?

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The Self-Service Customer: Revolutionizing Customer Service

4WL Consulting

” If you want to stay competitive and cut back on customer service problems, here’s how to develop the level of transparency customers are looking for: Step 1: Pick Your Logistics Partners Carefully. So, ask yourself this: what is your current shipping story saying about your business?

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Kimberly-Clark’s Digital Transformation of Shipping

Logistics Viewpoints

Weisenberger is leading their digitally enabled shipping initiative, she works in distribution operations rather than transportation. This is one of the company’s first steps to their digital transformation in shipping. Hot loads” allow companies to run a lean supply chain while still meeting customersservice expectations.

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Metrics that Matter: Customer Service

QAD

Most people realize that on-time delivery plays a key role in how business’ satisfy customer needs, but customer satisfaction can be an expensive undertaking if the company doesn’t manage all aspects of customer service and the business processes that affect them. Measuring Customer Service and Satisfaction.

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The Importance of Customer Service in Logistics

Zipline Logistics

Customer service in logistics is an often-overlooked aspect of a provider’s capabilities. . But, in today’s competitive landscape, the importance of customer service in logistics should not be undervalued. . Why is customer service in logistics critical? . What is Customer Service in Logistics?