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Customer Service: The Source of Supply Chain Innovation

The Logistics of Logistics

Customer Service: The Source of Supply Chain Innovation. In December’s issue of InBound, editor Keith Biondi cited customer service as the source for supply chain innovation. When you focus on your customer, you’re focusing on his/her success. Not technology.

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Supply Chain Resilience. Really?

Supply Chain Shaman

Today, I speak at the North American Manufacturing Association, Manufacturing Leadership Conference, in Nashville on the use of data to improve supply chain resilience. Background The Council of Supply Chain Resilience met for the first time this month. What is supply chain resilience? The reason?

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Supply Chain Department – A Typical Structure

SCMDOJO

In today’s fast-paced business landscape, having an efficient supply chain department is more important than ever. A streamlined supply chain can make a significant impact on the overall success of a business, improving operational efficiency, increasing customer satisfaction, and driving revenue growth.

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The Life Science Supply Chain with John Marrow

The Logistics of Logistics

John Marrow and Joe Lynch discuss the life science supply chain. John is the President at RRD Supply Chain Solutions , a recognized provider of global life science supply chain services with decades of experience in developing and delivering value-add solutions to the life science sector.

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Another Peloton Supply Chain and Customer Service Turnabout

Supply Chain Matters

Supply Chain Matters updates readers on yet another turnabout in supply chain and customer service direction for a once high flyer in premium interactive fitness equipment and services. based manufacturing strategy, with a decision to source manufacturing at a CMS provider located in Taiwan.

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Restructuring Global Value Chains & Tariff Reduction – A Continuous Evolution for Supply Chains

The Logistics & Supply Chain Management Society

Restructuring Global Value Chains & Tariff Reduction – A Continuous Evolution for Supply Chains. Feature Article by Dr. Raymon Krishnan – President at the Logistics and Supply Chain Management Society. Firms could store products that attract tariffs in bonded warehouses until they are required.

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What is Supply Chain Resiliency?

Logistics Viewpoints

If your company’s supply chain survived 2020 and the disruptions of early 2021, it’s safe to say it has passed the supply chain resiliency test. Supply chain disruption has many sources: tariffs and trade disputes, natural disasters, pandemics, economic uncertainty and cybersecurity attacks.