2023: Year in Freightera Customer Reviews

December 18, 2023

With 2023 coming to an end, we wanted to showcase the joy we all shared this year.

So here are a few review highlights from the past 12 months!

“Whoever works with logistics knows of the constant problems and issues with carriers, but the fantastic team at Freightera always comes through quickly, and often offers and negotiates the best possible solution on our behalf. Their self-serve system is a pleasure to use to book shipments. A highly recommended logistics broker with a level of service that’s hard to find anywhere else.”

~On the rare occasion when our website doesn’t have what you’re looking for, our super-responsive Client Care team is right there behind the scenes to help!

“Lower rates, same carriers

Selection based on well-discounted rates by established carriers. Using my Freightera account can ship with a carrier with which I have an account at rates well below what this company would normally charge.”

 

“Everything worked great from booking to…

Everything worked great from booking to delivery was a very smooth process. Can do it on my time in the evening. Also have great prices. Thanks.”

~Freightera’s Quote Machine offers a smooth and simple experience that gets you where you need to go on your own time. 

Thanks for the great review. We love to hear that the system is working as intended!~

“The team at Freightera is always amazing!

The team at Freightera is always amazing at taking each issue independently and finding solutions to resolve our shipping issues with a sense of urgency.”

~As much as we strive for perfection, we’re sorry to hear that you encountered issues at all. If it were up to us, we’d make every shipment completely stress and issue-free. Luckily our Super-Awesome Client Care team is always there to help in times of need.~

“I am thankful I found this company. Super reliable and fast. 100% recommended.”

~Speed, reliability, and simplicity! The core of what we do, and we’re glad you noticed! As we like to say, our transactions are trust-actions. 🙂~

“Booking this shipment was too easy. Within minutes I had a very competitive rate. I booked, pait at about 16h00 on Tuesday and by 07h05 on Wednesday my cargo was picked up and delivered the next day. Hard to believe how easy this went.”

~Too easy! 😎 ‘Nuff said.~

“Great pricing and great service. You guys make me look good.”

~You should 100% take a look at our easy-to-use (and completely free) quote machine at Freightera where you can get online freight quotes in ~15 seconds.~

“Honest, efficient, and conscientious service… I really appreciate the way they communicate and troubleshoot!… Looking forward to being a customer again and again.”

~It’s true! Transparency, honesty, and efficiency are some of our core values. But again, don’t take our word for it, and get a free quote for yourself!~

“Excellent Service, Shipment was completed timely without any setback. It was great to have the various options for service and expediency. Definitely will use them for future shipments.”

~When you ship with Freightera, you get access to freight quotes from 100s of reliable carriers ranging in price, speed, and even emission reduction based on your particular needs!~

“Very nice website

Very nice website, user-friendly, very easy to get a quote and then convert into a shipment, excellent customer support, all documents supplied for shipment. A+ rating in my books.”

~When client experience is the top priority, an intuitive and easy-to-use website is a no-brainer. Give it a look and see how you like it. Did we mention it’s completely free?~

“Shipping from USA to Canada went really smoothly. Pick up and delivery happened without the estimated time. Customer service was available to help and prompt with replies. Definitely will try again shipping through Freightera.”

~That’s right! We offer coverage both in Canada, USA, and cross-border (between Canada & the USA, both ways) for any and all freight shipping needs you may have!~

“I have been in Logistics industry for a long time and impressed on the detailed process, and the most comprehensive price quote. I love the fact that they follow up on each and every shipment we did with them. I wished I had known them long time, that would have saved me a lot of headache. I can’t fit all the good things I want to say about them, but I will just sum it up and say “Nothing to COmpare”, they are second to none and I appreciate their customer service. Thanks.”

~“Nothing to compare”! Thank you, Matt, for this awesome review. In an industry where everything hinges on as much information and understanding as possible, we strive to make ourselves the company with nothing to compare!~

“Easy drop off, on time delivery, and best price I could find. Very organized, communicative and helpful. A difficult shipment of a pallet from Western Canada to Eastern USA. Definitely would use again.”

~No matter where in North America you’re shipping, we’ve got you covered! And as we already mentioned (and so have our clients 🙂) we’ll keep you informed every step of the way!~

“Very impressed with service and pricing. I booked Freightera for the first time in December 2022. It was aan oversized skidded conveyor. The on-line booking process was easy and I was given several quotes to choose from. As it was an international shipment. I was directed to upload the commercial invoice and customs details. As the shipment was over the holidays and I was away from the cell coverage, I was able to communicate a new point of contact effectively through their attentive e-mail communication system. Everything was spot on.”

~You’ve heard it by now: Our website is unsurpassed in its simplicity and user-friendliness. However, in case you need anything else at all, our team is there to help out at every step of the way. If you haven’t experienced it yet, it’s worthy of a chef’s kiss.~

“We are always happy with Freightera

We are always happy with Freightera. It’s smooth, their customer service is top notch and it’s nice to have all the information readily available at your fingertips.”

~Always happy! That’s all you need to know. But if you’d like to know more, feel free to check out our About Us page or take a look at our quote machine in action.~