Real-World Scenario: Best Practices for Warehouse Contracts: Part One
GlobalTranz
JANUARY 4, 2017
Currently, the real estate for all these warehouse is owned by our client, and the operations are completely outsourced to multiple 3PL players. Customer metrics. The SLA is a living document. Shorten the SLA/KPI to be only critical issues, as listed: Cost Reduction, Service, Quality, Safety and Customer Metrics.
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