Sun.Jul 15, 2018

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7 Best Customer Service Books CEOs Read

Supply Chain Opz

We evaluate books related to customer service based on sales rank, reviews/endorsement by leading business leaders and show you the best customer service books. Finding Best Customer Service Books When we talk about customer service, people will usually think about the hotel and tourism business or banking business where products are less physically or tangible.

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What is the Best Customer Service Book?

Supply Chain Opz

We will show you best customer service book by objective evaluation based on sales rank, reviews, citation counts and endorsement by leading business leaders. Background When we talk about customer service, people will usually think about the hotel and tourism business or banking business where products are less physically or tangible. However, customer service is actually a lifeline of any business, for example, - In some industries such as steel, chemicals and other heavy industries, products

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What is the Best Negotiation Book?

Supply Chain Opz

Here we evaluate 2 books, namely, "Getting to Yes" and "Influence" based on 3 main criteria and will show you which one is the best negotiation book of all time. Background In our opinion, there are 2 major negotiation approaches, namely, law school approach and psychological school approach. Both approaches are equally valid and accepted by business professionals.

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