When Digital Transformation Means Changing Your Business Model
AUGUST 12, 2019
Most business consultants agree the digital age requires organizations to transform into digital enterprises (i.e., enterprises that leverage big data to better meet their customers’ needs). For some enterprises, transformation may require an entirely new business model. According to McKinsey & Company analysts, Albert Bollard, Elixabete Larrea, Alex Singla ( @alexsingla ), and Rohit Sood, “Companies need to increase revenues, lower costs, and delight customers.