It’s Not Too Early to Prepare for Holiday Returns, Part One
Enterra Insights
OCTOBER 21, 2021
For decades, retailers have dealt with a slew of post-holiday returns. Before the advent of e-commerce, retailers simply beefed up their returns department to deal with the long lines of unhappy consumers returning unwanted ties, ill-fitting clothing, or other unwanted items. Today, things are more complicated and returns are increasing. Ahead of the 2020 holiday shopping season, Ken Bays, Vice President of Product Development at Inmar Intelligence, observed, “Holiday shopping is always a
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