Ecommerce Recap: Customer Experience & Innovations
APRIL 13, 2019
In the Ecommerce Track sessions at Descartes Evolution 2019, we discussed how retailers and 3PLs Transform the Customer Experience. Both can enhance their end customers' experience by leveraging Descartes Logistics and Supply Chain Technology. Highlights included the growing importance of real-time connectivity to business partners and sales channels, the increasing need for cost effective and service-oriented warehouse and fulfillment, as well as shipping and home delivery capabilities.