Retailers: Customized Delivery Options Is Key to Personalization
Locus
APRIL 21, 2023
In an era of rapid digitalization, consumer buying behavior continues to evolve, and the retail and e-commerce industries are no exception. Modern customers expect swift, personalized delivery experiences, and if retailers fail to meet these expectations, they risk losing business. As the US retail e-commerce market is projected to surpass $1.5 trillion in revenue by 2027, according to Statista, it’s clear that retailers must adapt to stay competitive.
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