Customer-Focused Logistics: Why Shippers Shift from Process to Experience
GlobalTranz
MAY 26, 2017
Across the global economy, consumers are wanting more. In fact, it is not just a desire for more; it a demand. Consumer actions are shaping how shippers and carriers interact, ranging from contract negotiation to exploring new technologies. With the rise of Amazon, consumers have also been able to access an endless product array at historic, record-low shipping costs.
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