article thumbnail

Organizational Alignment: Overlooked, but So Important.

Supply Chain Shaman

” Followed by “How are you organized, and what defines functional excellence? And, how do you tie functional excellence to corporate value?” Companies became less clear on the definition of supply chain excellence and how to implement decision support technologies. This gap grew over the last decade.

article thumbnail

The State of Home Delivery: Plenty of Room for Improvement

Logistics Viewpoints

Earlier in 2022, we conducted a survey of 8,000 consumers across North America and Europe to get a better sense of their ecommerce experience and how they were reacting to retailer performance. On one hand, consumers expect to increase their online purchases post-pandemic. The results of the research are a good news, bad news story.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Dancing in the Ring of Fire

Supply Chain Shaman

Each executive has a different perspective on the definition of supply chain excellence, but they are never discussed and aligned. His organization purchased an advanced planning technology from well-known best of breed provider, and the implementation should have been successful, but it was not. What Is The Ring of Fire?

article thumbnail

Why Sustainable Home Delivery Results in Greater Sales and Profitability

Logistics Viewpoints

Second, the pandemic kicked online buying and home delivery into “high gear” as many consumers embraced its convenience and dramatically expanded the scope of their online purchasing. Consumers are making purchasing decisions based upon environmental impact. So, how are these two trends mutually beneficial?

article thumbnail

In Focus: 5 Factors To Consider On The “Build Vs Buy” Decision on Last-Mile Software Solution

Locus

A consumer survey showed that 55% of consumers will switch their retail brands if they find their delivery times are too slow. However, should a business invest their capital in building and maintaining their solution from scratch, or simply purchase an off-the-shelf solution? Below are key takeaways from the session “ Buy vs Build?

article thumbnail

Strategy. Strategy. Wherefore Art Thou Strategy?

Supply Chain Shaman

We find that companies with an analytics center of excellence drove progress faster than those with a supply chain center of excellence. While companies build Supply Chain Centers of Excellence, most are not clear on what good looks like. When you ask, “What defines supply chain excellence?” The other issue?

article thumbnail

Supply Chain Performance Declined In the Last Decade. The Question is Why?

Supply Chain Shaman

The myopic focus on IT standardization resulted in the purchase of technology, but not value delivery. Even though a feasible plan is the most critical business user criterion for software selection, only one in two manufacturers surveyed believe they have the ability to model a feasible plan. Focus on IT standardization. Mistake #4.