Delivery is the Product: Takeaways from Transplace’s Shipper Symposium 2018
Talking Logistics
MAY 22, 2018
“Consumers are the disruptive force today, not technology.”. So stated Ken Hughes , a leading consumer and shopper behaviouralist, in his keynote presentation at Trasnsplace’s 16th Annual Shipper Symposium a couple of weeks ago. Estonia was able to accomplish this because they had no legacy technology to deal with.
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