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S&OP: Can You Make Decisions at the Speed of Business?

Supply Chain Shaman

Employee turnover eroded the knowledge base. For example, in many of my clients a well-implemented demand planning solution two decades ago is now degrading the forecast 10-15%. Innovation over the course of the next two years will make today’s solutions obsolete. Employee Turnover. Don’t rush to buy.

S&OP 173
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Top Mobile Banking Trends to Watch!

Supply Chain Game Changer

Digital banking innovations are an indicator of global Fintech trends. For example, if there is a free basic tariff, the Bunq application offers new users 30 days to use the functions of a paid subscription. The development of the knowledge base also contributes to the independent solution of questions. Final Thoughts.

Trends 89
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Customer Experience and the Human Touch

Enterra Insights

Innovators know that they need to solve the human connections gap in their online channels.” These can be incredibly frustrating for the customer — the dreaded automated phone call, for example, or the mobile app where all you can do is check status but not conduct new transactions. Automate FAQs and support ticket triage.

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Supply Chain Disruption: How Stronger Collaboration Will Have a Big Impact on the Future of Logistics Management

GlobalTranz

Like vendors and partners, consumers readily seek out companies that provide digital customer support options such as chat bots, self-service knowledge bases, and rapid response to concerns and queries. In fact, it’s innovation like this that blurs the lines between retailers and logistics companies.

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The importance of personalized learning journeys

Procurement Academy

It assumes that everyone is starting with the same knowledge base and wants to learn the same thing, but this is hardly ever the case. We have developed a unique, scalable personalized learning approach, supported by innovative technology and cognitive science. This approach has clear flaws. Skill Dynamics’ approach.

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Is Every Company a Technology Company?

Talking Logistics

Faster, More Responsive Innovation : Having full control of the innovation cycle versus being at the mercy of a software vendor’s release schedule. Simply put, when new functionally is required, either by a customer or an internal request, 3PLs want to enable it as quickly as possible. Rick Jordon, Panalpina. John Urban, GT Nexus.

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5 Ways To Make Customers Feel Valued!

Supply Chain Game Changer

Below, we have identified five innovative ideas to make your customers feel appreciated without breaking the bank. For example, a pop-up at the first login to welcome users with a summary of benefits and use cases and a link leading to an interactive video or guide can remarkably improve the onboarding experience.