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AI in the Retail Industry: Benefits, Case Studies & Examples

ThroughPut

The Evolution of Retail Supply Chain & Logistics: A Pre-AI Overview In the pre-AI era, the retail sector was markedly different, especially since the traditional supply chain and logistics models were largely driven by manual labor. How is AI Revolutionizing Retail Supply Chains?

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Omnichannel Retailers Leverage Optimization for Order-Promising

Logistics Viewpoints

This meant that retailers were not maximizing their profitability. For an online order that needs to be delivered within 24 hours, for example, the rule might state that the goods should be shipped to the consumer from the closest location. Historically, omnichannel software solutions were not capable of optimization. That is changing.

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Fresh Demand Planning: How AI Empowers Retailers

Logistics Viewpoints

Another example of data normalization is accounting for lost sales due to stockouts or waste of perishable products due to overstocking of inventory. For example, the demand for the Chocolate Peanut Butter Cup will behave much more similarly to the flavor of Chocolate than Rainbow Sherbert. Wouldn’t it be cool to know within minutes?

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Understanding the Profitability of Omnichannel Retail is a Problem

Logistics Viewpoints

As ecommerce grew at double digit rates, while in store sales grew at less than the rate of inflation, retailers were looking for a way to turn their stores into a competitive weapon. These new order fulfillment paths allowed retailers to rapidly grow sales. First, the rules used to enable an OOM system can be staggeringly complex.

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Retail Returns: The Key to Driving Business Growth

ToolsGroup

Retail returns occur when a customer returns the purchased items to a seller in exchange for a refund, store credit, or a similar product. Yet, in today’s omnichannel world, retail returns are key to driving business growth, thanks to their ability to enhance the customer experience, minimize losses, and preserve long-term revenue.

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Key Insights from NRF 2024: Navigating the Future of Retail

ToolsGroup

The curtains have closed on the National Retail Federation (NRF) 2024 Retail’s Big Show, and this year’s event has been extraordinary, with a record-breaking attendance of nearly 40,000 participants from around the globe. In the realm of adopting new solutions, a critical focus is placed on selecting tools that resonate with users.

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Retailers Embrace Gig Economy Fulfillment

Logistics Viewpoints

The gig economy and its on-demand armies of drivers have moved people and food for years, but many retailers still hesitate to tap into Uber, Postmates and other companies to quickly move orders from stores to local customers’ doorsteps. Gig economy fulfillment setting retailers apart. Business intelligence lights the path for others.