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Understanding the Profitability of Omnichannel Retail is a Problem

Logistics Viewpoints

Rather than just offering consumers the choice of buying online or buying in the store, a retail omnichannel strategy involves a lot more paths to fulfill an order or to process a return. As a result of this, the market for omnichannel order management (OOM) systems grew briskly. Then came Covid. Shipping from the store, and 5.

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Omnichannel Operations and the Rise of the Hybrid Shopper

Enterra Insights

That shift, according to Ilias Simpson ( @IliasSimpson ), CEO at Radial, involved a “transformation of omnichannel buying behavior.”[1] And it’s those brick & mortar retailers who have also embraced the web-based tools to drive engagement that are winning over this new hybrid group.” ” Footnotes. [1]

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ToolsGroup-IHL Group 2022 Retail Inventory Study Shows Diminishing Customer Loyalty Due to Out-of-Stock Concerns

ToolsGroup

The survey report: How Retailers Win Customer Loyalty in an Omnichannel World tracks the change in U.S. As a result of ecommerce and omnichannel shopping, impulse buying has declined. IHL Group is a global research and advisory firm specializing in technologies for the retail and hospitality industries.

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Stord Expands Software Capabilities with Inventory Planning Solution for Omnichannel Brands

Stord

Brands today need to continually ensure the right amount of product is in the right place at the right time. We've seen too many brands either limited in their planning with inflexible and manual spreadsheets, or overwhelmed by complex tools that can't easily access a brand's supply chain order and inventory data.

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Why Omnichannel is Key for Retailers in the Middle East

Locus

To understand how omnichannel is going to help retailers improve customer satisfaction, our panelists, Sugandha Rajput, VP Customer Success at Locus and Shinas Majeed , Group GM – E-commerce at Lulu Group International, are featured in this In Focus webinar episode, ‘ Why Omnichannel is the future of Retail in the Middle East. ’.

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Unleashing the Power of Omnichannel Retail Trends in the Middle East: Embracing the Best of Both Worlds

Vinculum

The emergence of omnichannel retailing has revolutionized how consumers interact with brands, blurring the lines between physical and digital shopping experiences. Read the blog to learn more about the Middle Eastern omnichannel retail trends and how this strategy is changing the way consumers engage with brands.

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Omnichannel is another Word for Complexity

Enterra Insights

Omnichannel retail operations are well on their way to becoming the norm. Michael Jones ( @mdjonesy ), a business consultant, explains, “Consumers don’t shop ‘omnichannel.’ ”[1] Successful companies make omnichannel operations seamless and easy for consumers; but, behind the scenes complexity rules.