article thumbnail

Mass Customisation: What It Is and How Companies Are Using It

Unleashed

Then back-end systems pair tailored financial products and services to the customer based on those metrics. In fact, it’s not just manufacturing – nearly every industry is being pushed towards a customer-centric service. Human intervention is only required in certain circumstances, making it very efficient to scale.

article thumbnail

Let’s Embrace New Ways of Working

Supply Chain Shaman

I spoke of my experience during the Icelandic ash issue. She is trying to redefine the industry analyst model to make it friendlier and more useful for supply chain leaders. Lora wrote the books Supply Chain Metrics That Matter and Bricks Matter , and is currently working on her third book, Leadership Matters.

Iceland 150
article thumbnail

KPI Key Performance Indicators in Supply Chain & Logistics

Logistics Bureau

A KPI is a metric… but not just any metric. A KPI is a metric focused on a KEY element of business, departmental, or team performance. There is really nothing wrong with capturing a lot of metrics, especially with today’s powerful analytics software solutions to help. Let me try to clarify.

KPI 93