Generative AI: Cheat Code to a More Competitive Supply Chain Business?
Logistics Viewpoints
JUNE 15, 2023
You call a support center and a chatbot answers the call, understanding your natural language and providing information on shipment status. A transportation manager comes in to start the day. The manager glances at the screen and sees a shipment to Louisville, KY flagged due to a storm delay. Do you approve of the change?”
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