Customer Service: The Source of Supply Chain Innovation

The Logistics of Logistics

Customer Service: The Source of Supply Chain Innovation. In December’s issue of InBound, editor Keith Biondi cited customer service as the source for supply chain innovation. We have warehousing solutions, network optimization solutions, financial solutions, enterprise resource planning solutions, etc. Customer Service: The Real Source of SCM Innovation. That’s what drives change, innovation and, ultimately, success.

Customer Experience Driving Innovation for High-Performing Companies

Talking Logistics

Editor’s Note: The following is an excerpt of a research report published last week , “Competing on Customer Experience: The Driving Force Behind Supply Chain Innovation.” Customer Experience: A Bigger Focus for High-Performing and Innovator Companies.

How Peapod drives supply chain innovation and efficiency with analytics

AIMMS

It’s an exciting era for retail as companies continue to focus on creating and providing a great experience for their customers, while driving innovation and market share. You are currently using AIMMS for Warehouse Slotting Optimization. Image source: Peapod.

How Peapod drives supply chain innovation and efficiency with analytics

AIMMS

It’s an exciting era for retail as companies continue to focus on creating and providing a great experience for their customers, while driving innovation and market share. You are currently using AIMMS for Warehouse Slotting Optimization. Image source: Peapod.

Innovating Spare Parts Logistics

Logistics Trends and Insights

In terms of industry value, a 2014 Deloitte study highlighted two major areas of influence for 3D printing in automotive applications: as a source of product innovation and as a driver of supply chain transformation. By Ian Kerr, The Postal Podcas t and Cathy Morrow Roberson.

Insights from Ryder Innovate 2014

Talking Logistics

Source: “Sustainability and Green Initiatives in Transportation & Logistics,” Jason Mathers, EDF, Ryder Innovate 2014. Source: “Advances & Best Practices in Supply Chain Design,” Toby Brzoznowski, LLamasoft, Ryder Innovate 2014.

50 expert tips on improving warehouse efficiency & productivity

6 River Systems

Most warehouses are on an ongoing mission to maximize productivity by optimizing workflows, automating processes and reducing waste (both time and resources). More than 50% of your warehouse labor is in pick and pack, so start there. Cross-train your warehouse workforce.

Top 10 Supply Chain Innovations of 2018

Material Handling & Logistics

In that spirit, we’ve combed the MH&L archives for the most innovative supply chain developments of the past year, as reported in our print magazine, on our website, in our e-newsletters, or our various social media channels. Warehouse Automation. Source ID. Source ID.

How to build an automated warehouse system: which new technologies do you need and why?

6 River Systems

Many warehouses are seeking ways to leverage automation for better efficiency, but building an efficient automated warehouse system requires careful selection of the right technologies. Some innovators are experimenting with pairing RFID with drones to automate delivery processes.

Warehouse Cost Savings: 5 Key Areas of Focus and 13 Practical Objectives

Cerasis

A Director of Operations, Warehouse Director or Manager, or even the Director of Supply Chain or Logistics, are always in the pursuit of continuous improvement as well as warehouse cost savings in both time and money. In today's modern society, often, the stop gap in efficient productivity in your warehouse is typically one of two things: bad process & getting caught up in the weeds of tactics. 5 Key Areas to Focus on in the Pursuit of Warehouse Cost Savings.

BoB vs. ERP – Part 2: Warehousing, Distribution and Logistics

Supply Chain Nation

A common theme in the tier 1 and 2 landscape of supply chain execution management is the desire to “orchestrate and synchronize end-to-end business processes,” and that “warehousing and transportation are notable points of convergence” (source: Gartner 2017 Magic Quadrant for Warehouse Management Systems ). Or put another way, how closely do we tie the functional abilities of warehouse, transportation and labor management systems to those of the ERP?

Disrupting Logistics: 4 Innovative Blockchain Startups to Watch in 2018

Techgistics

Source: The Daily Dot. Blockchain technology will allow all of the entities involved (raw materials, producer, logistics provider, warehouse, retailer etc.) The global logistics market is predicted to reach US 15.5 trillion in 2023.

Logistics Startup: FLEXE and Pop-up Warehousing

Techgistics

Source: FLEXE. Today's innovations from startups could be the source of transformation that shapes the future of logistics. Recent technological innovations have allowed startups to disrupt mature industries in a matter of a few years.

Top 10 Supply Chain Innovations of 2017

Material Handling & Logistics

With all the natural disasters, political posturings and sexual harassment revelations dominating the news cycle of the past year, we sure could use some good news, and that’s exactly what we’ve got for you—the 2017 MH&L Innovation Awards. Source ID. Source ID. Source ID.

Transportation Innovation 2018

EFT

Tompkins International (Tompkins) recently led a two-hour workshop on logistics technology innovations. A lively discussion followed regarding how the technologies will affect the transportation and warehousing industries. over 2010 (Source: US Commerce Department).

Supply Chain Innovation: How to Build an Award-Winning Supply Chain

ToolsGroup

Source: Supply Chain Digest. Last month, Lennox Residential was runner-up in the 2015 Council of Supply Chain Management Professionals (CSCMP) Supply Chain Innovation competition, arguably the top supply chain award in North America. Source: Lennox. Innovative Technology.

QAD Cloud ERP 2019 and Other Solution Innovation Highlights

QAD

The goal of all of our innovations is to help provide our customers with the agility they need to effectively respond to the opportunities in their rapidly changing business environments. The post QAD Cloud ERP 2019 and Other Solution Innovation Highlights appeared first on QAD Blog.

Innovating spare parts logistics with 3D printing

EFT

In terms of industry value, a 2014 Deloitte study highlighted two major areas of influence for 3D printing in automotive applications: as a source of product innovation and as a driver of supply chain transformation. 3D printing is revolutionising the way spare parts is managed.

Three Cool Technologies

Supply Chain Shaman

I like best-of-breed innovators especially those with deep math and a passion for what they do. Driving supply chain innovation is hard. This is why I have a soft spot in my heart for technology innovators. Do you have any new innovations that you would like to share?

Is Google the most innovative supply chain company in the world?

Freightos

The secret behind the innovation is Google X , a lab whose boss has the job title “Captain of Moonshot”, focused on looking at what everyone thinks is impossible and flipping it on its head. This would have the effect of reducing warehousing requirements.

The Past, Present, and Future of Technology in the Warehouse

Logistics Bureau

Imagine stepping back in time to visit a large warehousing operation in 1990. To save you from a meltdown, let’s take a brief journey through warehouse operating developments from 1990 to 2045. 1990: A Fine Vintage for Warehouse Operators. Warehouse Automation.

Pokemon Go is coming to a warehouse near you!

Techgistics

Augmented reality requires that warehouse workers are equipped with small glasses, like Google Glass, where a user will see a “digital pick-list” in their field of vision. The glasses display the tote positions that the items should be packed into: Source: DHL, Ubimax, YouTube.

How to Turn Your Supply Chain into an Innovation Engine | Guest Post from Erwin Hermins

Kinaxis

by Melissa Clow Our partner Celestica recently published the following article, ‘How to Turn Your Supply Chain into an Innovation Engine’. The author, Erwin Hermans, vice president of supply chain services, describes the areas to consider when turning your supply chain into an innovation engine: An Enabler for New Business Models. So, how do you turn your supply chain into an innovation engine? The supply chain is an untapped source of this crucial business data.

Amazon, FedEx and Adjacent Innovation

Techgistics

Blackberry unit sales 2015: 7 million iPhone unit sales 2015: 233 million Back to the topic at hand, while there can be little doubt that the barriers to entry in the package delivery market are massive, we’ve seen this playbook before from Amazon in the form of adjacent innovation.

Warehouse Cost Reductions: 3 Understandings Driven By Inventory Management & Lean Principles

Cerasis

This is the second part of my series on various ways to reduce overall costs as it relates to logistics and warehouse cost reductions. Today, I will now address how a focus on inventory will allow for warehouse cost reductions as well. Source: [link].

Supply Chain Innovation – Internet of Things (IoT)

FLEXE

Just about everything in your warehouse will eventually be connected to The Internet of Things (IoT), the online network that connects and exchanges data between devices, vehicles, inventory and even buildings. What types of IoT innovations have you seen already in your supply chain?

Logistics Cost Reduction: 6 Focuses to Create More Profit

Cerasis

Ensure that your warehouse operation is safe. Analyze labor reduction for any warehousing operation. There are Labor Management Software systems that can help manage work in the warehouse. Incentive programs for warehousing employees do work.

3 Ways to Master Omnichannel through Logistics—and Why You Should

FLEXE

However, shipping times were longer, giving retailers more time to source and transport products. Today, an omnichannel retailer could have a larger distribution network comprised of multiple warehouse formats. Omnichannel has been a buzzword for years.

QAD Supplier Portal: An Introduction

QAD

Manufacturers we work with often mention their desire for a single source of truth that improves decision-making with suppliers, based on the same set of information. Better control supply chain risk with greater inventory accuracy across complex warehouse and space management operations.

50 expert tips on logistics planning and strategy

6 River Systems

As the biggest players in fulfillment, distribution and omnichannel retail continue to push boundaries, logistics and planning strategists are forced to innovate. “As for your internal systems, real-time inventory management helps you manage your fulfillment warehouses.

Insights from Kenco Customer Summit 2015

Talking Logistics

In a survey I conducted a few years ago, supply chain executives viewed “direct conversations with other executives and peers” — in other words, peer-to-peer learning and networking — as the most valuable source of practical knowledge and advice. Source: Adelante SCM.

Need Robust and Flexible Supply Chain Analytics? Build your own Apps

AIMMS

Think for instance of a Source Optimization app for your retail company – a custom solution that helps you understand how and when to source your supplies, foresee possible supplier issues and adapt your plans accordingly. AIMMS analytics Conferences Gartner Innovation

Supply Chain Movement 16 – Consultancy

Supply Chain Movement

30 | Innovations in warehousing. For warehousing a new era is dawning. On the other, we are seeing new technological advancements such as Google Glass, smart watches and tablets on the market for innovative process improvements. Contents Supply Chain Movement 16 – 2015 Q1.

Is Your Supply Chain Thoughtfully Designed, or an Afterthought?

FLEXE

Because of this, a simple activity like mapping and visualizing supply chain flows can often spark critical questions such as, “Why are materials sourced from Region A, produced in Region B, then air-shipped as finished product back to Region A?”

Another Fall semester brings a new batch of 50 SCRC company projects…

Supply Chain View from the Field

Improvement of Source to Pay processes. - Supplier Key Performance Indicators and analytics, including innovation. Warehouse management - SOWs, staging lane design, job kitting implementation. As we go into our 2013 fall semester, the SCRC team is pulling together the list of project summaries from our 15 corporate partners.

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