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Looking Back: A Busy 2017 for Oracle Internet of Things

Oracle SCM

That data can be integrated with business logic to send a notification, alert a production manager to plan for contingencies, or trigger an inventory manager to start looking for surplus to cover the production shortfall. What To Look Forward To in 2018. See you there!

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Say Customer Service and Mean It

Supply Chain Shaman

The organization is not clear on accepting special requests and expedited shipping policies, often resulting in a lower margin. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. The response is a long sigh. Customer Service Failure.