Managing for Daily Improvement: Bridging the Gap Across Teams and KPIs
FEBRUARY 4, 2016
Due to the enhanced visibility of data and metrics across peer groups, sales leads have improved their customer service by walking prospective customers through the operations process and comfortably answering any queries on how success is measured. And the customers will feel that added value not only in metrics but also from a morale perspective. He also served as Director of the Ryder Logistics Network and Vice President of the Gulf Region for Intermodal Trucking Company.