Managing for Daily Improvement: Bridging the Gap Across Teams and KPIs

Talking Logistics

Due to the enhanced visibility of data and metrics across peer groups, sales leads have improved their customer service by walking prospective customers through the operations process and comfortably answering any queries on how success is measured. And the customers will feel that added value not only in metrics but also from a morale perspective. He then led the Logistics Civil Augmentation Program (LOGCAP) for Kellogg Brown & Root (KBR) in Iraq and Kuwait.

Why Operations Managers & Entrepreneurs are fighting the same battles

ThroughPut

During the downturn, oilfield operational expenditure budgets were so tight, I would just put things on my own credit card to keep operations going, and deal with “breaking procurement policies” later. The number of jobs, defects, cash conversion cycle, and output targets from operations were flipped to other metrics to hit for investment into ThroughPut. Trips to places like Iraq made me realize how little people had, and how 90% of the world was in that state.

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Quality Improvement in Manufacturing: Relief for Operations Manager

ThroughPut

The fight for money During the downturn, when oilfield operational expenditure budgets were so tight, I would just put things on my own credit card to keep operations going, and deal with “breaking procurement policies” later. The number of jobs, defects, cash conversion cycle, and output targets from operations were flipped to other metrics to hit for investment into ThroughPut. The only real metric that ticks for an Entrepreneur is burn rate. Fall has begun.

Why Operations Managers & Entrepreneurs are fighting the same battles

ThroughPut

The fight for money During the downturn, when oilfield operational expenditure budgets were so tight, I would just put things on my own credit card to keep operations going, and deal with “breaking procurement policies” later. The number of jobs, defects, cash conversion cycle, and output targets from operations were flipped to other metrics to hit for investment into ThroughPut. The only real metric that ticks for an Entrepreneur is burn rate. Fall has begun.

Iraq 40