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Customer Service Aided by Cognitive Technologies

Enterra Insights

According to Grossfeld, “Nearly 40% of customers claim that searches within knowledge bases don’t generate the help articles they’re looking for. Those insights point out how users describe their issues and if those descriptions are similar to the content of the knowledge base. ” Content creation. ”[6].

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America Needs a Tune-up for Its Innovation Engine

Enterra Insights

” Watney explains there is tremendous value in “knowledge-based clusters” that typically sprout up around universities. through the present crisis. ” You might be asking, “What’s the problem?” Yet the pandemic is now disassembling that engine in remarkably precise ways. ” David H.

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11 Tips to Take Your Supply Chain Career to the Next Level

SCMDOJO

By being socially visible, you not only present yourself as a proactive and engaged professional but also increase your chances of being noticed by recruiters and industry peers. Connecting with like-minded professionals in these communities not only expands your knowledge base but also fosters valuable connections.

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5 Reasons to Earn TrackVia Admin Certification

TrackVia

This will uniquely showcase your knowledge and skills, setting you apart from other professionals in your field. Showcase Expertise: By obtaining an Admin certification, you are presenting your in-depth knowledge of the TrackVia platform and your ability to effectively administer the platform to employers and colleagues.

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The Most Overlooked DC Performance Strategy

Logistics Viewpoints

For example, related to warehouse technology, a recent Lucas Systems industry study found 89% of respondents agreed that implementing artificial intelligence-based software within distribution centers can provide a competitive advantage. Technology presents an opportunity for a company to differentiate itself and upgrade its work environment.

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Best Practices for ERP Implementation: 8 Tips for a Successful Rollout

Precoro

Notify all stakeholders beforehand that you're planning to migrate, and describe the importance of the project using presentations, charts, and graphs. In order to reduce potential problems, it's good practice to provide employees with support beforehand , such as a knowledge base, help desk support, and forums to help people get up to speed.

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Welcoming you to Proxima

Proxima

One of the most unique aspects of my on-boarding were the case studies, I was set a number of different tasks ranging from data analysis to contract reviews, all requiring output as if I were presenting back to the client. You are not alone, you are encouraged to reach out and lean on the knowledge base within the business.