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Webinar: Cloud Migration – Strategies and Best Practices to Drive Successful Outcomes – October 7

Bristlecone

Providing a direct portal into our cloud migration knowledge base – that’s what this webinar is all about. It’s some of the best minds in application infrastructure management providing a no-nonsense look at strategies and best practices to drive successful cloud migrations. Key Takeaways . Are We Ready?

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Customer Experience and the Human Touch

Enterra Insights

Michael Gerard ( @michaelgerard ), Chief Marketing Officer of e-Spirit, writes, “Creating the best customer journey is critical to your company’s success, yet developing a strategy and deploying technology to establish a superior customer journey is challenging.”[1]. ”[1]. Customer Experience and the Human Touch.

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The Most Overlooked DC Performance Strategy

Logistics Viewpoints

Tap into the knowledge base of your employee base – Because distribution center employees tend to move around more than others, they may have experience with a good solution or have already used something similar to what is being considered. This is true whether you’re a minimum wage worker or a CEO.

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S&OP: Can You Make Decisions at the Speed of Business?

Supply Chain Shaman

Clarity on Supply Chain Strategy. Companies making progress are clear on the definition of supply chain strategy. For most –hamstrung by silo-based strategies for source, make and deliver–there is no clear definition of supply chain strategy. Employee turnover eroded the knowledge base.

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With Crisp and Snowflake, CPGs are tapping into the full potential of retail data

crisp

Optimize media spend: A Leader in the Enrichment category of Snowflake’s 2023 Modern Marketing Data Stack , Crisp helps CPG marketers leverage store-level data to refine media strategies and evaluate the impact of digital campaigns on omnichannel sales. View additional documentation on Crisp’s Knowledge Base.

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A Quick Guide to Perfecting Your Ecommerce Customer Service Strategy

ShipBob

This is strikingly higher compared to those with weak omnichannel strategies — they only keep 33%! When the brand committed to enhancing its customer service strategy, it decreased the time it took to get back to customer queries by a whopping 68%. Knowledge bases. Take lifestyle brand Marine Layer as a prime example.

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Omnichannel is the New Black Friday

Enterra Insights

If retailers adjust their supply chains to handle possible fluctuations in how and where products are sold, supply chains can actually complement an omnichannel strategy.”[3]. They now make use of whichever channel they can get the best and swiftest help, be it through knowledge bases, live chat, website, social media, SMS, and email.”[4]